Question about Toastmaster 328 Toaster Oven with Convection Cooking

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Heating elements Both of the upper heating elements are warped, curving upwards in the center, even touching the ceiling of the toaster oven. This is causing inefficient heating of food, as well as appears to present a potential fire hazard. Is there any way to replace the elements, or other recommended course of action? The toaster oven is nearly 4 years old, has been used moderately, but kept very clean.

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  • shaunl73 Feb 18, 2008

    upper elements warped and not working emailed company they dont sell the parts cant find them anywhere

  • nekogarden Jul 07, 2008

    Same thing happened to me. Will the company replace the toaster? After researching this brand it seems they have many reaccuring problems. This one with the warped coils and there is another one that the glass has exploded. definatly will not buy anything from toastmaster again.

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I just called the company @ 1-800-947-3744 and they are sending me a new toaster over to replace Model #328. DO NOT use the oven was what I was told and when the new oven arrives they'll tell me what to do with the damaged one. Mine had 2 warped areas on the front upper heating element.

Posted on Nov 25, 2008

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I think this is a common problem with these kind of toaster ovens. Mine isn't a Toastmaster - mine is Cook's Essentials (from QVC), and my upper elements have also warped and split, although mine are curved downwards.

Posted on Sep 17, 2008

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