Question about Vtech VT 2421 Cordless Phone

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PROBLEMS REPLACING ONE OF MY ADDITIONAL VT2420 HANDSETS

I HAVE THE VT2461 ANSWERING MACHINE AND 4 HANDSETS. RECENTLY ONE OF THE HANDSETS BROKE SO I WAS ABLE TO PURCHASE 2 NEW REPLACEMENTS. HOWEVER, I PUT IN THE BASE CODE AND IT KEEPS SEARCHING. I HAVE UNPLUGGED ALL THE PHONES, TAKEN OUT ALL THE BATTERIES, REPLUGED THE PHONE, RETURNED THE BATTERIES AND ALL THE HANDSETS REGISTER EXCEPT FOR THE ONE THAT BROKE (HANDSET 3). I HAVE TRIED SWITCHING OUT THE HANDSETS BUT THE SYSTEM JUST DOES NOT SEEM TO RECOGNIZE THAT i AM NOT REGISTERING A 5TH HANDSET (SINCE THE MAX IS 4), BUT AM JUST REPLACING ONE OF THE HANDSETS (HANDSET 3). HELP.

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  • Anonymous Mar 13, 2014

    I changed to a new battery and it still does not work. please help

  • Anonymous Mar 15, 2014

    I want to register a new replacement handset to my existing phone package

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  • 2 Answers

You need to de-register the broken handset then add (register) the new handset:

http://www.vtechphones.com/vtechui/support/dsp_product_faq.cfm?product_faqID=20854

Posted on May 19, 2008

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