Question about HP Business Inkjet 2200 Printer

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Hp deskjet 20ps printhead problem

Very good reliable printer up until now. Icon on yellow printhead flashing so ordered new printhead and replaced as per handbook. Have checked expiry on box - May 08 - printhead icon still flashing so unable to use printer.
Have tried Clean/Align from software but no use
Any suggeations please ???
Many thanks

How to change black printhead on HP 2200 printer

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Re: hp deskjet 20ps printhead problem

Try this.,
let me tell you that the issue will be with the printer hardware but you can try this:
Take a cloth and put little bit of water.
Clean copper contact of the printhead slot and on the try to put the printhead but make sure that the conacts has dried up.
>>Do a pwr drain(take out the powr cord and press and hold the power button for 20 sec and release it and plug in the cord back.
>>>>To get detail info of the printer.....log on to >>support and driver >>select the support radio button.>>put the product name and the os and then you will find manuals and user guide will as information with the pictures.

Let me Know.
Best wishes,

Posted on Oct 04, 2009

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I have an hp deskjet 940c. I don't know if this is the same model as deskjet inkjet. Anyway what light is on or off on the front when a new ink cartridge(s) is needed?

For the HP 940c, there is only one light to indicate a possible low ink cartridge. The LED above the cartridge symbol (the only one without a button) will flash. (Note: this LED is the second from the left.) When you see the error code, open the printer's top cover. If the error is a low ink issue, the LED will stop blinking.

With the cover open, the cartridge carrier will move until the yellow arrow lines up with an icon on the printer itself. These five icons are in order from left to right (as you look at the cartridges) : tri-color ink cartridge problem, black ink cartridge problem, tri-color ink low, black ink low and cartridges OK. If both cartridges are low, replace the one indicated by the arrow. Then the cartridge carrier will move to indicate the other cartridge is low. (If only one has a problem, after you replace it, the carrier will move to the cartridge OK symbol.)

If HP offers the full-feature software for your OS, then install the software. Use the HP Deskjet Toolbox to get exactly which cartridge needs to be replaced without needing to be ready to replace both (or to monitor your ink level (approximate ink level)).

The manual for the Deskjet 940c is available as a PDF from HP: .

I hope this helps.

Cindy Wells

Apr 11, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge

Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
YouTube has a nice video that explains how to install the printheads here:
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Replaced the cartridges and the yellow flashes

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges

Nov 18, 2009 | HP Deskjet 870cse Printer

1 Answer

HP Deskjet 970 Cxi. Printer cartridge light flashing.

Try removing the printer icon in Printers and Faxes and reinstall.

Hope this helps.

Aug 17, 2009 | HP DeskJet 970cxi InkJet Printer

1 Answer

Printing yellow for black

Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.


May 24, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Printer does not print at all

Did u remove the cellotape that covers the printhead of the new cartridge?
Other solution:
if using XP: use the HP toolbox to prepare the new catridges for firsttime printing.
If using Vista, go to start-controlpanel-printers and rightclick on hp940C icon, choose properties, select services and do a cleaning and prepare job.

Feb 25, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

Printer Will Not print

There probably is, in fact, a "paper jam". A very tiny piece of paper is stuck somewhere in this printer. If the printheads (where the ink carts. are) move freely when cover is opened, it's most def. a paper jam.



1 Answer

Excessive Yellow ink use

Issue The printer is working, but the colors in the printed output are not the expected colors. The output may look as if only one color has printed, or as if a color has not printed, or as if the wrong colors have been printed. Solution Complete the following steps to resolve this issue. Step one: Check ink levels If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. If ink cartridges have been refilled, try replacing them with genuine HP ink cartridges. Replace any empty print cartridges. To access the ink level gauge, follow these steps.
  1. Press Setup .
  2. Press c00707172.gif to select Tools , then press OK .
  3. Select Display Ink Gauge and press OK . The ink levels are displayed. Figure 1: Ink levels c00410056.gif
    • Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
    • If an icon is empty, the corresponding cartridge may need to be replaced soon.
    • The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Instead of an icon, a question mark is displayed for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
Step two: Calibrate the color If the cartridges have not been refilled and none are empty, try calibrating the color.
  1. Open the printer Toolbox :
    1. Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
    2. If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
Step three: Clean the printhead If the steps above did not help, clean the printhead.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
Step four: Contact HP If the error still occurs, click the link at the bottom of this page to contact HP.

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