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Brandon Duncan Posted on Sep 15, 2009
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I rencentley puchased the sims 3 game for my pc. Opon playing it the screen went blank and went back to my desktop and an error message appered. Error IM32FAX.DIC. Now when i try to play the game again i have another error message that pops up stating I do not have a video card. Any help?

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  • Master 2,600 Answers
  • Posted on Sep 15, 2009
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Sounds like the game does not support your video card. Try to go to the cards website and download the latest drivers and see if that rectifies the problem. If not, it may be time for an upgrade in the card department.

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  • Master 448 Answers
  • Posted on Sep 15, 2009
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This issue occurs if the video card installed in the Computer doesn't meet the video requirements to play the game. You can visit the Computer's manufacturer website to check for any updated driver for the video card installed in the Computer.

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