Question about Polycom VSX 7000 Video Conference

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VSX 7000 Several times over the last 4 months the VSX 7000 on a call with the remote office which uses a VSX 6000 would freeze with an ancompnied screeching noise. The only way out is to reboot the VSX 7000

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SOURCE: Dropped Conferences

You need to upgrade the code on your system. This happened to me and upgrading the code fixed it. Good luck!

Posted on Mar 07, 2008

SOURCE: polycom vsx 7000

no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Posted on Feb 08, 2009

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How solve in my POLYCOM VSX 6000 showing error "unsupported signal adjust your PC output"

Try using the S-Video output and then try using the VGA output from the VSX 6000 unit. The unit can be fixed to output from either as the first monitor output (you may have the dual monitor option enabled). If this does not work the resolution of the TV might be HD, the output of your VSX 6000 is Standard Definition. You will need a monitor that accepts standard definition. If this does not work, I would reboot your VSX 6000 and try again. David

May 17, 2014 | Polycom VSX 6000 (220022222001) Video...


VSX 6000 - Time Server down

I have such a problem: when I connect VSX 6000 to the Internet, it doesn't work. It is connected through the swith D-Link, total length of network cables is about 150 metres. Inside the diagnostik I see, that Time Server is red, i.e doesn't work. But IP Network lights green! IP adress is phisical, whithout proxy and firewalls.
I want to notice, that notebook, connected to the same LAN-port works whithout problems!

on Feb 12, 2008 | Polycom VSX 6000 (220022222001) Video...

1 Answer

3 way video conf

Your VSX 6000 does not support Multipoint. YOu will have to move up to the VSX 7000 or 8000. The VSX 7000 supports MP and the VSX 8000 supports 6 site mp if you have that option installed. DAVID

Dec 12, 2012 | Polycom VSX 6000 (220022222001) Video...

1 Answer

Polycom vsx 7000 remote controll not working

Did you check to see if the batteries were still good or in the remote correctly?

Jan 11, 2011 | Polycom VSX 7000 Video Conference

1 Answer

VSX 7000 doesn't come on

If you still have an issue and the unit is out of warranty , give us a call at 415.637.9989 and we will see what we can do. DAVID

Feb 14, 2009 | Polycom VSX 7000 Video Conference

1 Answer

VSX7000 series VC remote site cannot see the video of near end

for video conferencing at such long durations over IP, it is a MUSSSST to have dedicated stable bandwidth at all the locations.if that fails, symptons like the one u experieced are possible.this will generally happen during working hours when bandwith usage by pc's is high!!!!!

Dec 15, 2008 | Polycom VSX 7000 Video Conference

1 Answer

Could not connect to our VSX 700 polycom over ASDL

for VC over IP, both end should have a dedicated bandwidth with PUBLIC IP.
this solves most of the problems that are faced in a vpn or shared network like situation!!!!

Nov 22, 2008 | Polycom VSX 7000 Video Conference

2 Answers

Factory reset

put a paperclip in the front just below power button and turn unit on. this will factory reset it.

Oct 25, 2007 | Polycom VSX 7000 Video Conference

4 Answers

Can't get to the home screen

I've just solved that problem in the VSX 7000 of my girlfriend's Job.

Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.

Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

If you can't see main screen in any of the output connectors you'll have to use the http tool.

In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.

It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.

Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!

Sep 19, 2007 | Polycom VSX 7000 Video Conference

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