Harmony 880 - some buttons not working and then working again This is an odd one... Everything was fine with my 880 when I went to work leaving it over my desk... when I got back, the soft buttons on the first row in the LCD screen were not working when I pressed them.. I quickly tested other buttons and noticed that only those two plus the "glow" and "activities" buttons were not responding to the pressing, not at all.. I then removed the battery and put it back, tried again and nothing.. I updated my settings from the harmony software and again nothing changed.. I have it for more than a year now and my warranty is way over, so I figured I might open it myself and clear the contacts, and so I did... While it was split open, I tested those buttons again and nothing new.. closed it and tested again and guess what? nothing still.. I then went away for a while and when I got back and tried the remote it worked as it should, for only a few seconds though.. I thought that it might be a software issue after all, so I put it in safe mode and applied the firmware, updated the settings and tested it again only to find that it was not fixed it... Well..that's pretty much it.. sometimes (very few times) the buttons work, whenever they feel like working, but most of the time they don't.. I don't know what else to do.. Has anyone experienced this kind of erratic behavior? Any suggestions on how to fix this?

This is very strange and I have to admit, I have not come across a situation where I've seen (or heard about) this degree of intermittent behavior. I've seen a couple of buttons require a bit more pressure to operate and then clear itself up and act up again - with or w/o doing firmware updates, so I do understand your frustration. Your post is already quite old, so I wonder if you were able to find a solution somewhere. In any event, I wanted to tell you that it looks like you have done all of things that I would have recommended and I'm not sure there is anything else to try. You could try jarring the remote a bit by banging it against your hand to see if anything changes (this is the old 'brute force' approach). This may help identify a loose connection somewhere. But, my sense is that it is more software related, since typically when hardware starts to go it does not repair itself and a failing component or solder joint would usually affect a smaller area, not the majority of your buttons, both hard and 'soft'. So, another thing you can try is starting over. Since there is no way for you to initialize the remote back to 'Factory Defaults' or restore the remote with a previous version of the firmware, you could create a new account and add only 1 activity (watch TV) using only 1 device (the TV). Update the remote with this configuration and see if that helps clear it up. If that takes care of the problem, add back your other activities and devices. I hope this is helpful, though I'm not optimistic.