I'm not a tech person per se so I hope this question makes sense to all of you. We're a very small office and don't have IT support.
We print to a Minolta Di251 DiALTA greyscale copier. We also use Mac OS X. We've been able to print ok to our Minolta, but lately we'll be able to print, then suddenly it stops printing.
I'm thinking that it might be because the IP address changed. Our router assigns the first available IP address to computers and printers or plotter as we turn them on. (something to do with PPPoE that is above my understanding). I don't know how to change the IP address back to what it was.
Maybe it doesn't have anything to do with the IP address. I tried checking that the network cables are all plugged in snugly. Also tried removing the printer from my printer list, and adding it back in (sometimes I can't even do that). And I tried turning the copier off, and then back on again.
If anyone might have any suggestions please let me know, or let me know if I can provide more details.
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Re: Copier won't print - IP address was switched?
That is your issue. If you allow it to set up using DHCP it will drop off often.
You need to set static IP addresses for the router and machine.
You have to have matching IP addresses, Gateways for it to communicate properly.
Set them permanently.
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Are you talking about creating a printer port in Windows to print to?
You can use a normal RAW 9100 port (just choose custom, and it will set it at that)
But I suggest setting the copier with a static IP.
By leaving it to DHCP, if you set any machine to use that address, if if "flops around" you'll lose the pointers to that address. Just go into the web interface on the copier to set the static IP.
Your question was just slightly confusing to read. I hope that's what you are asking for.
If it is a network copier then it may happens. There will be a button that provide you all information about the copier by pressing it. You will find the IP Address of the copier in this information page. Disconnect the copier from system and print the information page by pressing the button. Then connect it again.
Open internet explorer put the Present IP address in address space. Then put the new IP address in the configuration page of the copier in internet explorer.
Reboot the system and the copier.
Is the display indicating to check network connection. If so, then the network cable or port is bad. If not, you first have to know the IP address for the copier ( probably from your IT person ). You will have to check that the IP address is correct within the copier. Press additional functions, the systems settings, then network settings, then TCP/IP settings, then IP address. These settings will of course have to agree with the printer port settings within the computer or server. This may have to be done by you IT person. Good Luck.
the easiest way is to print out a function list on the copier it should give the ip address on the list then open internet browser and input the ip address in the browser nd change the ip address there dont forget to make the ip address static hope you come right
yes... either the network cable got unplugged from teh copier or you have an ip conflict... here is how to tell... if you have an ip confilict... unplug the network cable from your pc... print a network status page or go into the print driver and pull the ip address from it and then, on your pc, press start, accessories, command prompt and then type ping and type in copier's ip address then press enter... it should look like this ping 192.168.168.168 if you don't get four time outs... then you have an ip conflict and you need to change the ip address of the copier to one thats not in your ip range... generally thats a low ip address...something that ends in a number less than 100
Your modem was almost certainly your router and contained a static IP address for your copier. Check what IP address your copier used to use. In the Printer Properties/Preferences can't remember which there should be a TCP/IP port. What is the IP address for this?
Go into the copier, go to Additional Functions > System Settings > Network Settings > TCP/IP settings > IP address. Turn DHCP off (make sure DHCP box is filled with white). Enter IP address. Press Ok/Enter (if there is a button that says so, can't remember at the moment)
Turn copier off using main power switch on right hand side of copier then back on again.
Does it work? If yes, good.
No, check the IP address of your new modem/router e.g. 192.168.0.1. Is the IP address of the copier in the same range, that is are the first three out of four numbers the same (last number must be different)? If not, change the copier's IP address so that the first three numbers are the same. Make sure the copier uses the same Subnet Mask as the router/modem e.g. 255.255.255.0. For the subnet mask all four numbers must be the same.
Could you print before reinstalling Windows? I assume you could in my answer below.
Try pinging the copier from your computer. Go to Start > Run > CMD > ping 192.168.0.5 - t
Replace 192.168.0.5 with the IP address of your copier.
Open the RUI as suggested above e.g. http://192.168.0.5
Can you use Canon Network ScanGear Tool? (Google it, it's freely available from Canon website and comes with user manual).
Make sure that your copier has the same IP range (first three numbers out of four for IP address are the same) as your computer and that the subnet mask's are the same e.g. 255.255.255.0.
Go into Additional Functions > System Settings > Network Settings > TCP/IP Settings > IP address to check these on the copier. Make sure DHCP is off (DHCP box should be filled with white, not filled in with black)
Where the network cable is plugged in can you see two lights coming out through holes? Move your head, they may not be immediately visible. If not then the network card isn't working.
Have you tried hooking up a laptop to the copier via crossover, changing IP address settings on both copier and laptop and seeing whether printing works that way.
Try turning off firewalls etc and see if printing works. If turning off firewall fixes it, turn it back on and add the copier's ip address as trusted.
Have you tried changing ethernet cable, seeing whether you can print from another computer on the network etc. If it works from another computer on the network you could share the printer or check how it's setup on that computer and copy the settings.
Set up the printer as a local printer. Set up a TCP/IP port with the IP address of the copier and use the PCL5e/PS drivers. If using PCL5e select print as image in the settings and if options installed are not immediately recognised press get device status, change settings as required. Set output paper size as A4, Legal or whatever you want not "Match Paper Size"
When you print check the copier to see if an error comes up or anything. If it comes up with an error to load paper select the paper tray you want and it should print.
If you couldn't print before reinstalling Windows do the following:
Press the counter check button. Near the bottom of what comes up you should see 2200(2200N). If you don't see the N then it's not networked properly.
Go into Service Mode (Additional Functions > 2,8 > Additional Functions). Go to Copier > Display > Version. Look at BOOT-ROM, it should have a N at the end of the number. There should be a number for PS/PCL. If there is no number for PS/PCL get a tech to come and reload firmware so you can print.
Go into Additional Finctions, select Network Settings, input IP Address, or select DCHP. Connect to PC or network. Download relevant printer driver. Switch photocopier on/off. Everything should work ok. Let me know?