Yesterday my printer was working fine.
Today I tried printing off a paper and while everything worked fine and the printer went through the motions, it was not putting ink down onto the paper. Both color and b/w will not print. I recently got new cartridges so I know it is not them being empty.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
run the print head cleaner tool using the lexmark software. since you hardly used the color the print head nozzle is dried up and needs to be clean.
run the print head cleaner atleast 5-10 or more times as needed.
Don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print. Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through!! and hey presto it worked for me, everything printing fine now.
hope it works, let me know, Garty
I don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Yesterday someone replied to my problem, i tried it this morning and its fixed 1st time.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now
HI this is happening to me right now too-- try this-- I'm not sure if it's going to work-- but it's worth a shot.
On your computer, go to a print menu to print a document.
click on properties
go to maintenance tab
try the quiet/sleep mode
also, try going to custom and slow down the printing allowing for a little extra dry time.
reason I suggest it: my printer is doing the same, it's almost like the auto sheet feeder (only on the right side--why paper is grabbing weird) is grabbing too quickly. When in sleep mode, it seems to slow it down a little. I've also been printing 1 page at a time. I'm not saying this is a permanent fix, but at $50 for a pack of ink-- hopefully if you can't fix it-- it can get you to use up the last of the ink you have incase you decide to get a new printer.