Question about Compaq Presario 5000 PC Desktop

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Video hardware error

I just bought a new Compaq SR5262NX . I set it up with my Sharp LCD Monitor LL191A-B. I keep getting a video hardware error when I am on my computer.
Video hardware error
12/9/2007 5:51 PM
Solution Available
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6000.
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Extra information about the problem
BCCode: 117
BCP1: 849A0008
BCP2: 8B9E0E90
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 7ae4d040-4e90-4f3f-a637-67bc0964aa5c
When I try to get a solution, it says "no solutions found"
Can anyone give me a tip on what to do?? I would greatly appreciate any help I can get.

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With another monitor uninstall anything related to your Sharp LCD, boot up a couple of times, then reinstalled as instructed.
Hope That Helps!

Posted on Dec 11, 2007


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Posted on Jan 02, 2017

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SOURCE: Problem signature: Problem Event

probable memory/ram problem

best guess...........install memory cooler fan/ low price-low wattage-good idea

Posted on Nov 27, 2009

  • 75 Answers

SOURCE: Problem signature: Problem Event Name:

Check the following:
1. If you have installed new devices on your system please remove the device.
2. Update Antivirus and run a full system scan
3. Reinstall Operating System
4. Replace RAM - memory it could be the cause of the problem

Thanks. Cheers!

Posted on Apr 21, 2010

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