Question about Compaq Presario 5000 PC Desktop

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Video hardware error

I just bought a new Compaq SR5262NX . I set it up with my Sharp LCD Monitor LL191A-B. I keep getting a video hardware error when I am on my computer.
Video hardware error
12/9/2007 5:51 PM
Solution Available
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6000.
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Extra information about the problem
BCCode: 117
BCP1: 849A0008
BCP2: 8B9E0E90
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 7ae4d040-4e90-4f3f-a637-67bc0964aa5c
When I try to get a solution, it says "no solutions found"
Can anyone give me a tip on what to do?? I would greatly appreciate any help I can get.

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Re: Video hardware error

With another monitor uninstall anything related to your Sharp LCD, boot up a couple of times, then reinstalled as instructed.
Hope That Helps!

Posted on Dec 11, 2007

2 Suggested Answers

  • 6 Answers

SOURCE: Problem signature: Problem Event

probable memory/ram problem

best guess...........install memory cooler fan/ low price-low wattage-good idea

Posted on Nov 27, 2009

  • 75 Answers

SOURCE: Problem signature: Problem Event Name:

Check the following:
1. If you have installed new devices on your system please remove the device.
2. Update Antivirus and run a full system scan
3. Reinstall Operating System
4. Replace RAM - memory it could be the cause of the problem

Thanks. Cheers!

Posted on Apr 21, 2010

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Compaq presario beeps 3 times, won't boot

3 Beeps is usually a RAM issue. Try re-seating your RAM in their slots and rebooting.

Feb 05, 2012 | HP Compaq Presario SR5262NX Desktop PC


Flickering LCD/CRT monitor screen or unstable image fix

If the screen flickers, make sure the display settings in Windows match the native resolution and refresh rate for the monitor. You can find the native resolution of a flat panel display in the specifications, in the printed material or on the box that came with the monitor. Some common native resolutions are 800 x 600, 1024 x 768, 1920 x 1080, and 1680 x 1050. To find out more about optimal screen resolutions see my tip on resolutions here.

The most common refresh rate for LCD monitors is 60 Hz. This normally cannot be changed for flat panel displays using Plug and Play settings. However, if you are using special video software to increase or decrease the refresh rate, change the refresh rate to match the default refresh rate specification of the monitor. To find out more about refresh rates see my tip here.

To change the screen resolution and refresh rate settings in Windows, do the following:
- In Windows XP
See my tip on setting up the optimum screen resolution for Windows XP here.

- In Windows Vista
1. Click Start, and then click Control Panel .
2. Find the Appearance and Personalization area, and click Adjust Screen Resolution .
3. Move the slider bar until the screen resolution matches the native resolution.
4. Click Advanced settings, and then click the Monitor tab.
5. Select the Screen refresh rate that matches the default rate for your monitor (if it is not already selected).
6. Click OK, and then click OK again.

If you cannot select the native resolution or the native resolution is unavailable, continue to the next step to update the drivers for the graphics adapter on the computer.

You can get the latest updated video drivers from the video hardware manufacturer's Web site. Here is a list showing some of the video hardware websites:

Check for NVIDIA video driver updates at NVIDIA Home Page.
Check for ATI/AMD video driver updates at ATI Home Page.
Check for Intel video support and downloads, Intel Downloads.

After updating the video drivers, go back to Step 1 and try to change the screen resolution again.
Note: If you cannot select the native resolution after updating the video drivers, the graphics adapter in the computer might not support that resolution and may need to be upgraded.

If after changing the resolution and updating video drivers the flickering persists then check the video cable connections. Unplug the cable and inspect the cable for damage. If the cable is damaged, replace it with a new cable. Try to use cables less than 3 meters (10 feet) long.

Monitors are sensitive to magnetic fields so have a look at the environment around the monitor. Speakers, florescent lights, fans, cell phones, radios, and any other electrical device can cause flickering. Temporarily move electrical items away from the monitor to see if they is producing a field that causes the flicker.

If the monitor has more than one type of connection available such as VGA, DVI, or HDMI, try a different type of connection.

To see if the video coming from the computer is causing the problem, temporarily connect the monitor to another computer. If the flicker is gone when the monitor is connected to another computer, the graphics adapter hardware on the first computer might need to be upgraded to use the monitor.

If however the flicker remains then the problem lies within the harware of the monitor itself and is not a software problem. If you have bought this monitor fairly recently then I suggest you take it back to the place of purchace and have them test it. Some monitors carry 3 year warranty support so if you bought it within the warranty period specified by the reseller I suggest you see if you can get refunded or have them swop it out.

on Jun 08, 2011 | PC Desktops


Video driver problem - black screen

My Dell Inspiron 530 (running Vista) started having video problems. (After working fine for months).  It would boot and let me log in, and would display the desktop for a moment, then the desktop would refresh, the screen would go black, and my Viewsonic VG 150 LCD monitor would display an error "Out of Range". 
"Out of Range" error means "I am getting a signal, but it's not a signal that I recognize so I can't display the image".
It would boot correctly in Safe Mode, and also in 640*480 resolution.  But it would not work in 1024*768 resolution (the native resolution of this LCD).
I noticed that Microsoft Update had, the night before, installed an Optional update to the Intel onboard video controller driver.  The driver was dated Feb 2008 and that is the latest from Intel, so I don't understand why it installed a new update in April 2009 (?).
I ran the Dell diagnostics on the video hardware and I did notice that in one sequence of about 15 screens that flashed quickly, two of them displayed the Out of Range error. So clearly the Intel video hardware is able to generate a mode that this monitor cannot handle.
My best guess is that something about the automatic Update of the driver is what broke this installation.

I removed the Intel driver (in Device Manager.. Display Adapters), so Vista fell back to its generic video driver, and the problem went away... I can select 1024*768 resolution and it boots fine.
I haven't yet attempted to reinstall the Intel driver (I'm just happy to have it working again).

on Apr 20, 2009 | Dell Inspiron 530 Desktop Computer

1 Answer

I have a dell dimension 3000, bought a new HP 2310E monitor with 3 ports. DVI, HDMI & display port. Told to buy a cable with VGA to connect to dell and DVI to connect to HP Monitor display port....

Hi sshorne9780,

I see that you are having a check input error on the Monitor/LCD that your are connecting to your Dell tower, please see steps below.

  • On your HP 2310E make sure that your HP is set to the input/source that you are using and make sure that you only use one type of video cable for the issue.
  • I see that you mentioned that you have a VGA cable and a DVI cable, you can only use one type of cable for a video connection.
  • VGA would be the Blue tipped cable connecting to the tower and going to the LCD monitor.
  • DVI this is a black cable connecting to a white port much bigger than a VGA port and is rectangular in shape unlike the VGA
  • moz-screenshot.pngmvincentc_34.jpg
  • and on your LCD monitor check the input type to see video from the tower.
  • everything seems to be OK you just need to change the input of your LCD monitor for the video to show up on the screen.
  • also if you are using HDMI for the video u will need to change the setting of your Audio and set HDMI as the Default to have Audio come out from the HDMI connection together with video, the HDMI viedo will automatically be detected as long as the LCD monitor's input is set to HDMI.
I hope that this will able to help resolve your concern.

Thank you for choosing Fixya,


Apr 18, 2011 | Dell Dimension 3000 PC Desktop

1 Answer

Hello, my Compaq SR2010NX has had a nissue in rebooting with no video output for a few weeks now, getting worse as time goes by, repeat boot and turning on monitor at specific timestamps in boot up helps...

Hi friend,

Your system RAM is faulty,please replace the RAM with another RAM or if you are using 512/512 MB two RAM,remove the RAM vise a versa(one by one) and check.


Jan 28, 2010 | HP Compaq Presario SR2010NX PC Desktop

1 Answer

I have a Compaq Presario 5420 computer and bought

You'll have to update your drivers for your video card by going to the Mfg. website and seeing if they have any later drivers than you're currently using. In my case, the 1440x900 monitor was recognized when I downloaded later updates, though upon initial installation it wasn't recognized. My card is an ATI from about 6 years ago.

First, we'll try setting the correct screen resolution. Go to an area of your desktop that has nothing on it and right-click with your mouse. Select the "settings" tab. See if your monitor is described properly in the drop-down box. If not, you may have to install drivers for it to get the proper resolution. Take a look at the slider and see if you can slide it to the proper native resolution for your monitor.

You can always try uninstalling the current driver. Go to control panel | system, click on the hardware tab, then click on the device manager button, expand "Display adapters" then delete your default display device. The best then then is to reboot Windows and let it find your display adapter. Possible that it will boot into the proper resolution, but if not, follow the above directions again, but this time don't delete the driver, instead right-click and select, "update driver." Let's see if that works for you.

Nov 28, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

LCD Monitor stays on 4 bit resolutionm

Its your VGA card that's having issues with the LCD display. Try reinstalling the VGA drivers see if it works.

Jan 22, 2009 | Compaq Presario SR1103WM-B (PC183B#ABA) PC...

1 Answer

COMPAQ PRESARIO DESKTOP PC SR1215IL. When switched on, cpu boots normal but no display on monitor. instead a sharp and bright blue vertical line appears for few seconds on the middle of screen. led of the...

tricky!! oh hi im Dyanne.. a totally unresponsive black screen can be th result of failure of th LCD or LCD inverter.( a specialized piece of electronics that energize th screen) to rule out th failure of th video display adapter or circuitry, try plugging in an external monitor..a standard pc monitor.. attached direct to th lappy. if it works, (as i susopect) th motherboard and video display are both working ok and its th LCD which is at fault. this can sometimes be repaired by a competent specialist. good luck xx

Dec 25, 2008 | Compaq Evo D300 PC Desktop

2 Answers

Tha display screen is dark, shows very faintly.

Can you be more specific ?
The first step is to isolate the system at fault:
1) Monitor hardware ?
Test it on another PC or
Try a different monitor on the same PC
Check monitor adjustments.
Check the video cable, try another one.

2) What kind of a monitor is it?
CRT (like and old TV) or an LCD flat screen

3) Video card problem, possible but not as likely

4) Video driver or operating software settings issue
wrong video mode, video settings the monitor can't handle,
incorrect device driver

lots of possibilities here.

Apr 18, 2008 | PC Desktops

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