Question about HP OfficeJet 7310 All-In-One InkJet Printer

3 Answers

HP office jet 7310

Hi. On my printer there is an error 0x0... message on screen. I have done the reset, with pulling the usb cord out and then placing it back and also unplugging it. Can you please assist me? Thanks

Posted by on

Ad

3 Answers

Tommiv,

FYI: Simply pulling/replacing a USB cable or pulling/replacing the power cable does not perform any sort of reset.

Full reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 6 while plugging in the power cord.
c. Wait until "Semi full reset" displays ("Semi" appears despite the fact this key sequence is defined as a full reset).
d. Answer questions - Language/country, etc.

Partial reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 3 while plugging in the power cord.
c. Wait until "partial reset" displays.
d. Answer questions - Language/country

Maybe this will help,
terry

Posted on Jan 05, 2008

Ad

FYI: Simply pulling USB cable out and replacing it does not do a reset. Same with pulling/replacing power cord. From my experiences with this printer, one can perform the following types of resets:

Semi-full reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 6 while plugging in the power cord.
c. Wait until "Semi full reset" displays.

Partial reset:
a. Unplug the power cable from printer when the printer is powered on.
b. Press and hold # and 3 while plugging in the power cord.
c. Wait until "partial reset" displays.

Terry

Posted on Jan 05, 2008

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 417 Answers

Please goto the HP website and see if there is a firmware update for this machine. Download and you can also download the procedure.

It seems to be that it's a controller issue and reinstalling the firmware will usually resolve the problem.

Hope can be some help
J

Posted on Dec 26, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi how to solve hp 5610 office jet error 0*d0620130 reset power


You need to reset the printer

Follow the steps :

1. Unplug the power cord from the back of the printer while the printer is on

2. Press # and 6 button at the same time.

3. While holding them plug in the power cord

4. You will see a message on the printer Semi Full Reset - Release the buttons

Note : While doing it you will lose all the numbers which you have saved in your printer

Jan 07, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I keep getting message: "Remove and check ink


If you have already checked it by taking out and inserting it back then try this

Do it only if you have connected the printer by USB

1. Unplug the power cord

2. Press and # and 6 at the same time

3. While holding them plugin the power cord, you will see a message

SEMI FULL RESET on the screen

Release the buttons and let the Printer do what ever its doing

Jan 02, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I have a HP Office jet 7310 all-in-one. Printing stopped and an error message that says remove and check cartridge on right. I did, but the error message won't go away. What can I do?


Cold reboot. Disconnect all wires and cables after shutting down as much as possible, leave disconnected from power and computer for 3 minutes then follow OEM instructions for hook-up and restart

Feb 09, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Our HP OfficeJet 7310 is giving the error message, "Phone off-hook". We have tried restarting it.


I had this same problem. I changed the phone cord to a 2 conductor DSL phone cord. Problem solved. Try it. It should work for you.

Jan 15, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP Office jet 7210 All in One. When I feed paper


Lean the rollers in the automatic document feeder (ADF)
  1. Remove the document feeder tray from the product by gently pulling it.
  2. Lift the cover of the automatic document feeder by pulling it outward.
  3. Gently clean the rollers with a very damp cloth ansd a dab of dish detergent.
  4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.
To clear the "scanner error" message do a
Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
If a partial reset did not work do the following: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, unit may need service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Mar 11, 2009 | HP 7210 OfficeJet All-In-One Printer

1 Answer

HP office jet 6210 scanner failure error


have you tried to reset the printer?

(Take the power cord off hold # 3and then turn the printer on.)
That is an initial position problem

Parts are no longer available for this model from HP...

Jan 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP 7310 it can not power off, got an error message. the machine does not work


Pull the power cord... if it does the same thing after plugging it back in it is probably toast.

Sep 29, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Scanner Error Power Turn off than on


Hi,

If you are get that error message than unplug the power cord, and than press Poun and Number 6 Keys together on the keypab of the printer. While these keys are pressed and hold, than at the same time plugged in the power cord and dont release the two buttons.
After say 30 second you will get a new message on the screen of the printer.
All of the above steps actually reset the printer. I hope this will work.

Regards,
Lalit

Aug 27, 2008 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Hp office jet 7310 all in one printer problem


When you install your printer, did you install the driver first ??? If not, unplugged the USB cable from the printer and uninstall the printer of your computer and restart your PC.

Re-install the driver first and connect your USB cable when the software prompt you to do so....

Let me know !

Mar 31, 2008 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

Related Topics:

3,496 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...