Question about Canon Rebel XT / EOS 350D Digital Camera

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Rebel xt will focus but wont take pictures

Three days ago as I was practicing for a wedding my Rebel XT wouldn't always take a picture when I pressed the button. This only happened periodically though. Then two days later right before the wedding as I was photographing the bridal party getting ready, it all of sudden stopped. LCD and all settings seemed to work properly and it would focus, but wouldn't take the picture. After trying everything I could think of (trying all different settings, changing shutter speed, aperture, etc.) and it still not working, I called a friend who told me to try taking the battery out and putting it back in and that worked. Throughout the day tho, it still locked up periodically. Two days later, (today) it wont take the picture at all. I've tried using manual focus, automatic settings, taking the battery out, etc. and nothing will work! Any suggestions as to what the problem could be and/or how to fix it, would be greatly appreciated! Thanks!

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  • ebyk May 03, 2008

    I have the same problem with my Rebel XT. I noticed that it happens when the camera is set in Auto Focus mode. The camera just wont respond to the click button. You can see the camera auto focus but picture wont just be taken. Its very emberacing. It works sometimes when you turn off and turn on the camera. I am just wondering if it has something to do with the battery. We have left the battery in the camera even when its not in use. But I have been using the camera for over 3 years and I have had no problem so far.

  • njpyyk1999 Oct 13, 2008

    My shutter button seems to be worn out! Most of the time when I press the button it doesn't do anything. Sometimes it will auto-focus but still won't take the picture. Occasionally it will take the picture with heavy pressure on the button.

  • metzb1 Nov 28, 2008

    Same issue with shutter release on my Rebel XT. I have tried all of the things mentioned by the others also. What I have noticed is that if I hold the shutter release down, the camera will eventually take the shot; usually in 3-4 seconds. The remote works fine. I have about 4,200 shots on this body so far.

  • Heather Smith Dec 08, 2008

    I am having the same problem - but even with the lens off :(

  • emjoyalade Dec 08, 2008

    I have the exact same problem and also have tried the same things. Nothing works! This is so frustrating. Makes me wonder if it was worth the money.

  • Mostack Dec 16, 2008

    I have the same problem but mine won't take a picture with the lens off either. I did do the eraser fix but that didn't work either.

  • Tiffys3 Dec 17, 2008

    I am having the same problem with my XT. I have done everything suggested and so far nothing. It wont take without the lens. It wont take in manual mode. Has anyone had this problem with remote shutters? I am thinking of getting one to see if it solves the problem. Thanks!

  • drivenmind Dec 17, 2008

    Camera will auto focus indefinitely, but the actual shutter release button no longer triggers the camera to take a picture. I can't afford to have it repaired, and I will be taking my camera apart by hand if I have to, to try and resolve it.

  • Anonymous Dec 22, 2008

    I've had the same problem a couple times. Unfortunately my mom was using it to take pictures at my wedding the first time it happened. It happened again this weekend. I've been told it may have something to do with the compact flash getting backed up, which may be the case because I was taking a ton of pictures.

  • Anonymous Mar 27, 2009

    Tried rubbing lense and body connection w/eraser. It worked once and now still won't fire. AAAARRRRGG!

  • amybeem Apr 03, 2009

    I have the same problem as all of you exccept my camera will take pictures from far away in autofocus, but not all the time. It's like it only takes pictures when it wants to. It'll take pictures in manual mode and with the timer, but not in autofocus with me using the lense to focus in and out. If you try to get a close up picture of anything it won't work. I have my 20 year High School reunion coming up this summer so I'd like to get it working perfectly or save up for a new camera if I find out there's no way to fix it without spending a fortune. Any advice whatsoever would be greatly appreciated. Take care.

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I had this issue just this morning, and came here for a solution.
Problem: Camera functions normally except it will not take a picture, let me autofocus, or bring up the light meter in the viewfinder.
Attempted Solutions: First turned it Off/On. Then Switched lenses, same thing. Removed/replaced battery, changed settings. Removed the lens, and it takes a picture, replaced the lens, and it still will not. Then I came here, and heard that it was most likely an issue with the lens contacts. I've heard of Rebels having error 99's which were contact errors, and canon's official solution was to use a pencil eraser (like the one attached to the back of a No.2) and gently rub the surface of the contacts with it, and it worked in that situation.
Guess what? This solution worked instantly, and my camera is back to normal. I don't know if it will work long term yet because I just tried it like 10 mins ago and only after taking down all of my lighting equipment, but all seems well.

Posted on Nov 30, 2008

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I had the same problem with my Rebel XT. For me it worked to take the lense off and take a picutre and then put the lense back on again. Don't understand however why this happened, hopefully this won't continue to happen. This is the first time this happens, I have taken just over 10.000 frames with mine.

best regards

Posted on May 16, 2008

  • bobbycphoto Nov 27, 2010

    As bizarre as this suggestion seemed, it worked. I took off my lens and took several pictures. When I put the lenses back on, everything was working normally again.

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Hi-

1. Decide if you want to take pictures "Automatically" or "Manually" first. If you don't know then you most likely want Auto Setting.

2. Just beneath the flash area to the left there is a switch where you can select AF or MF. Put this on AF.

3. On the top; the circle knob above the on/off switch with all of the icons and letters on it: Only select the icons on this knob if you want to remain on "Automatic". (Be sure you don't select the one with the lightning bolt on it, unless you want 'no flash' ).

4. When going from "Automatic" to "Manual" or vice versa, you must always change BOTH of these switches. It says in the manual that if you don't you can break your camera.

Hopefully, this will be a simple solution to your problem!

Posted on May 14, 2008

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Sometimes lens itself can get stuck and won't extend all the way. b/c it's only millimeters we're talking about you probably wont even notice. just take the lens off the camera and twist the focus portion manually with your hand until it extends fully. don't use too much pressure, it doesn't take much.

Posted on Aug 02, 2009

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I had this exact problem. When I pressed the shutter button absoultely nothing would happen even though the LCD screen was functioning perfectly.

Luckily my mother has the same camera... so I swapped lenses that did nothing ... my lense worked on her camera.. so I knew it was body related.

So I swapped the batteries and BAM it worked :) My battery said it was fully charged when it was obviously dead on the inside! hope this is of some help!

Posted on Feb 27, 2009

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I just tried the solution posted above regarding the failure of my Canon EOS Rebel XTi to fire even though it powered up, the LED screen functioned and the auto focus function worked. The camera fired fine with the lens removed. I removed the lens and used an eraser to clean the contacts inside the camera and the corresponding contacts on the lens. The camera fired. However, there was hesitation to fire in subsequent tries. I took the lens off again and re-cleaned the contacts. Once the lens was reattached, all worked fine and consistently. There was another problem that had just manifested itself, again, with my Canon XTi. I thought was the failure to fire was associated with a sticking pressure switch that caused the flash not to work. The problems had nothing to do with each other. A few months ago, and again today, the built-in flash would not pop up automatically. This is a reoccurring problem with pressure switches sticking beneath the black metal piece on the hot-shoe. Forcing the flash up manually will not fix this problem. I used a small eye glass screw driver to slip under and remove the black cover. The cover simply pops into and out of place. Begin with lifting the front of the cover (front of the camera). Be gentle so you do not bend the cover. Next, using the same screw driver, loosen, but do not remove, the four small screws in order to relieve the pressure on the switches. Try to make the flash fire before tightening the screws and replacing the cover. All should be fine. If not, loosen the screws a little more. That should fix the problem. I now keep a small optical screw driver in my bag at all times which will be soon be accompanied by an eraser.

Posted on Apr 01, 2010

  • ewenker Oct 22, 2010

    OMG you guys all rocked. wow - fixed 2 issues. My big zoom lens would not take pictures in autofocus - only manual focus (the 18-55 lens worked fine!) and I also had a pop up issue with the flash. Well, when I saw that you had success while "cleaning" the contact in the lens, I thought maybe that could possibly be the problem with the flash. Guess what - lol - it was!!!!!!! Thanks so much for posting - the really helped me out!!

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I had the same problem, and when i cleaned the contacts today, automatic focus starting working again.

Posted on Feb 20, 2010

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Not a solution, but more information that may lead to one. I tried removing the lens, taking a picture, then reinstalling the lens. That didn't work for me, but my body did not have any problems taking pictures when the lens was off. That leads me to believe there is some problem with the contacts between the lens and body. I'll keep working on this...

Posted on Nov 28, 2008

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