I have recently made several online purchases using my paypal account. At this time I need to cancel those purchases. The purchases were supposed to be at no cost for up to thirty days. Your help is needed

If you do not have sufficient funds in your PayPal account for e-Bay items that you have paid for using the e-Bay interface PayPal will raise a direct debit aka an e-cheque that works in a similar way to a normal cheque, in that it will take 5-7 working days to clear, however there are several differences here is a list of a PayPal e-cheque status as seen in e-Bay.

• Cleared: The funds transfer to the recipient has completed
• Uncleared: The transaction is still processing from the bank
• Failed: We were unable to obtain the funds from your bank and the payment to the recipient has not completed
• Canceled: You have cancelled the eCheque. If you cancel an eCheque the funds will still be withdrawn from your bank account but will be credited to your PayPal account balance

NOTE: Only the seller can cancel the e-cheque using their PayPal account when logged in goto:

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under 'Cancel this eCheque payment' > Review the information and include a message to buyer > Cancel Payment.

You will not have the option on yours, if you want to cancel it yourself you will need to do so via your online banking, or if this is not possible telephone banking can be used.

If you receive PayPal funds during the this time and want to send the seller's money sooner for your items, here is a tested method that will work;

Pay directly using PayPal to the e-mail acount of the seller, note you must click payment for goods not e-Bay in your PayPal account, its a good idea to send a message inlcuding the long e-Bay item number and also ask the seller to cancel the e-cheque using their PayPal account, they will see that you have sent the correct funds instanlty

Summary:
To avoid lengthly transactions I suggest that you make sure that you have a buffer or about £30 in your PayPal account that is attached to your e-Bay shop, it only takes 2/3 working days to send from your verified bank account, if you also add a direct debit card you can avoid using e-cheques as they will never been generated by PayPal, if you ever phone PayPal you will need to quote your 6 digit ref number you will find this @ https://www.paypal.com/uk/cgi-bin/helpscr?cmd=_contact-phone

OR if you just want a quick chat contact Louise on virtual chat @ https://www.paypal-virtualchat.eu/uk/