Question about Creative Labs Zen Touch MP3 Player

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Creative Zen Touch Harddisk Problem

I got my zen and after a while i was listen to music and it froze. I restared it and i tryed to clean up... but it said hardisk problem. What should I do ?

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  • Anonymous Mar 15, 2009

    i was listening to music while charging it then i left it on pause for i while when i came back is froze and was saying recovery mode i was not able to go on the options because the button to make it move up and down in the center is not working what should i do

  • parris-jorda Mar 15, 2009

    while listen to music and charging my zen i left it on pause for a while and it froze it was saying recovery mode i was not able to get the options because the button to make it move up and down is not working and when i finally did it was saying harddisk problem help me i don't know what to do



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Was the unit dropped?
is the unit out of warranty?
if yes to both of these then you need to replace the drive
some have replaced with flash drives

I found this. *Plug the Creative Zen in to the charger and plug it in the wall. *Press in the Play/Pause (same button) and hold it in. *Insert a paper clip in to the pin hole on the left side of player, near the bottom. *Hold the needle or paper clip in for 4 seconds and let go. *Keep holding down the Play/Pause botton. What I did was clean up disk. Then Reboot.

Posted on Dec 12, 2007


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