My Prenter is a Photo Smart, 7760.
Product # Q3015 A . Serial # MY41C210DQ It will not print. I uninstalled it and reinstalled it, and it says it is ready but will not pring. Please help me, Patsy Goodrum Cherokee_22@hotmail.com
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Re: Hp Photo Smart Printer 7760
When you open the printer control panel, is there a queue of documents waiting to be printed? If so, delete/cancel all documents, check to make sure it is set to use printer offline (in the file menu), and then try printing a test page.
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run hp print diagnostic utility
instructions on how to run it are included in that link.
if it does not fix your problem I strongly suggest you uninstall the hp printer software from your computer and reinstall it.if you still have the cd installer,insert it in the cd drive and select uninstall.if you do not have the disk uninstall it using add/remove (win xp) features or programs and features (for vista or win 7).make sure to uninstall all hp programs associated with your officejet 6210 (driver series,hp customer participation program,imaging device functions,shop for hp supplies,hp yahoo toolbar,hp image zone.hp memories disc,hp update,hp smart web printing,hp photosmart essentials).
NOTE:uninstall programs enumerated above only when you have that printer installed on your pc because uninstalling them may affect the functionalities of other printers installed on your computer.
handle is invalid error is caused by a dll file that got corrupted.
after the uninstall,restart pc.
then reinstall using the same cd or better yet download the latest version of software.
here's the link for that.
hi! welcome to fixya!
try these! (step 1. go to control panel then select printer, then select your printer model and select it as your default printer)
then restart (be sure your printer model display on its printer list)
after restarting if the problem is still the same nothing else to do but to delete or uninstall your printer driver and then reinstall it again, be sure that the driver matches your printer model.
then go to control panel, select printer, right click your printer model the select properties, then try test print. if it printed meaning you've done it correctly. that's it and have nice day!
Upon a prompt from the printer, I removed the color cartridge which had run out of ink. Strangely enough, this solved the problem. I can now print anything in black and I will have the color cartridge replaced or refilled.
Basically on that issue try to adjust the settings on the printing mechanism, maybe your settings when printed a photo is just for a black and white,,but usually host cartridges that comes in the box, have little amount of ink its just for testing the product if it works fine..or try to go to control panel,printer and faxes,right click on the icon->properties->print test page...after that on the same process again go to printing preferences and try to clean the cartridge.okiez...hope this can solve the issue....have a nice day!!!