Question about Husqvarna Designer I

1 Answer

Husqvarna Des 1.. won't recognize hoops

I was working on some Christmas presents when my machine apparently lost its mind! Suddenly, the embroidery arm shifted and tried to needle down on the plastic of the hoop. I turned the machine off and restarted it, reloaded the design and tried to start over, but now it will not recognize the hoops (any of them!) and keeps giving me the message "wrong hoop for embroidery. please check hoop and restart". I KNOW I have the correct hoop in the machine. I even tried programming it for a larger hoop than necessary and trying the corresponding hoop, but it will not recognize any hoop. Any advice??? Please help!!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 110 Answers
Re: Husqvarna Des 1.. won't recognize hoops

The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.



Posted on Dec 12, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Hoops don't slide easily onto my husqvarna embroidery arm

push the lock button down fully when installing the hoop on the embroidery arm or removing the hoop from the arm.

Mar 02, 2015 | Husqvarna Sewing Machines

1 Answer

What is the symptom of a broken hoop

Sounds like you might be having problems with the machine not wanting to start sewing an embroidery pattern or not recognizing the hoop size. If the former, and the embroidery is full size (say 100x100mm), try reducing the embroidery slightly (say 98x98mm). If the latter, your embroidery unit may need slight adjustment to correctly identify the hoop. Its not an elaborate adjustment but you will probably need a profession to accomplish it.

Mar 23, 2014 | Husqvarna Viking 1

2 Answers

My Husqvarna designer SE embroidery unit keeps giving an error message "install hoop correctly". I've checked everything but can't get around the message. can anybody help ,?

You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

Aug 04, 2013 | Husqvarna Sewing Machines

1 Answer

Brother PE770 Hoop size programming stuck on small hoop option

Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.

But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.

TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine

Jun 10, 2012 | Brother PE770 Computerized Sewing Machine

1 Answer

I bought a new embroidery unit for my designer 1 when I but it on it makes e terible noise and says to slide of hoop and clear position for i . embroidery position'But it won't go into embroidery...

Don't know for sure what is happening, but you should not put on a hoop until you are actually ready to embroider. The unit goes on while the machine is turned off; turn on the machine; it will make a noise; you should get a pop-up on your screen to Calibrate the unit. Touch this button, and the arm moves into position ready. Load your design and choose the correct hoop then put the hoop and project on the machine. Also be sure that your design will fit in the hoop selected.

Sep 01, 2010 | Husqvarna Designer I

2 Answers

I have a Do All Quilter's Hoop which I can't use

I'm a bit amazed that a Husqvarna technician was unable to do the minor adjustment to the embroidery arm - he needs to contact Husqvarna headquarters and ask for instructions. Meantime, you can still use your hoop (which by the way is my favourite hoop - it's a little beauty!). Tell your machine you are going to use the Large Hoop (6" x 9.5" or 150mm x 240mm) even though you are really using the 6" x 6" or 150mm x 150mm Do It All Hoop. Provided you have centred your design before loading it on your USb stick or floppy drive, it should work. However, just to reassure yourself, use the Check Size button on your touch screen to test the outside size of the embroidery and be sure it is not going to foul on the hoop borders. (It is the one on the second screen (press More to access this) once your have loaded your design - looks like little double arrows pointing to the corners of a square. Each time you press this button, the needle will zoom to each outer corner of your design in turn.

Jul 10, 2010 | Husqvarna Designer I

1 Answer

Husqvarna Rose Embroidery Unit problem

Call Viking direct


Aug 20, 2009 | Husqvarna Rose

1 Answer

Screen is frozen

Remove the embroidery unit and see will come on then. If not, it is probably the PC board. If it does come back on, it may be the embroidery unit or the connection. Take to authorized Husqvarna Viking dealer for service or have them send it to Husqvarna Viking (SVP) Technical Service Department for repair. A list of authorized Husqvarna Viking dealers can be found at the Husqvarna Viking website -

Good luck.

Feb 26, 2009 | Husqvarna Designer I

1 Answer

Update for 150x150 hoop

If you have a light gray button then you need to have the embroidery unit upgraded. The hoop will fit on the machine, but the machine can not recognize the hoop. The new hoop holder that needs to be installed will have a second sensor trigger allowing the machine to recognize more hoops. The original holder only has one trigger and can only recognize earlier hoops.
Contact an authorized Husqvarna repair center to have your embroidery unit upgraded.

Nov 26, 2008 | Husqvarna Designer I

Not finding what you are looking for?
Sewing Machines Logo

617 people viewed this question

Ask a Question

Usually answered in minutes!

Top Husqvarna Sewing Machines Experts

Douglas Plant
Douglas Plant

Level 2 Expert

165 Answers

Bargain Box
Bargain Box

Level 3 Expert

1388 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Husqvarna Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides