Question about Lexmark X1270 All-In-One InkJet Printer

4 Answers

Lexmark X1270 scanner problem

Recently installed the all-in-one, and the printer works perfectly, but when I try to scan or copy I have an "AOIC.exe as encountered an error" message and the PC freezes. I have tried uninstalling and reinstalling, changing my AVG firewall settings, all with the same result. I am using Windows XP.

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  • little leg Dec 14, 2007

    I've tried to scan a b/w and colour document the scanner let's me do one then the pc freezes and then comes up with an error message

  • Anonymous Dec 17, 2007


  • 2far2go Dec 18, 2007

    After several months with no problems suddenly my X1270 will not scan and I receive message AIO exe. I'm using XP. I've uninstalled and reinstalled but AIO exe. message appears again.

    Can you please help with problem.

    Thank You

  • LOST DOG Dec 21, 2007

    I have a Lexmark all in one,when installed it worked great for about three months. One day it quit, nothing worked. I uninstalled it and then reinstalled it again' now it will only print. When you try to scan you get ALOC exe. is not working.

  • Anonymous Feb 19, 2008

    I am unable to scan or copy with my LexMark X1270 All-In-One InkJet Printer. Previously I had a LexMark X83 but when I got a new Dell computer with Microsoft Vista (October 2007) the only thing I can do is print. I followed the Help directions but they didn't work either---even manually on the printer. I have re-installed the Lexmark program twice with no changes. What do I need to do to get my computer to scan and/or print?.

  • Anonymous Mar 05, 2008

    I have a Lexmark X1270 but have never been able to PHOTOCOPY or SCAN. So frustrating!! The helpdesk has tried to resolve the situation but no joy. I have uninstalled and reinstalled and have changed my firewall settings. I am using Vista. The printer works fine. Can anyone help?


  • Anonymous Jun 05, 2008

    me sale un mensaje de error que se llama aoic.exe no puedo escanear nada

  • shahpisces Jun 09, 2008

    my printer can printing but cant scaning ang copying.

  • bbaker1 Jun 24, 2008

    I have to same problaem with the Lexmark X1270, it won't scan or copy, but will print fine.

  • sellman Jun 28, 2008

    I have Lexmark X1270 All in One printer. The printer and All In One Center worked fine on my Gateway running Vista, until one day the printer developed a communication problem. I uninstalled/reinstalled the driver. The driver install seems to end abruptly, like it did not complete the install process. Now the printer only prints but won't copy or scan and the All In One Center application does not execute properly.

  • Anonymous Jul 17, 2008

    yep same prob, so how do i fix it?

  • erythisis Aug 18, 2008

    I have had an X1240 for the last several months and until last week had no issues. Then suddenly I started getting the "stopped responding" error and the scanner would have the light bar stopped in the middle, flashing. After trying to reinstall drivers with no results, I called tech support and they decided to send me a new printer, the X1270. I can print on both my laptop and desktop with the X1270 but I have the same scanner issue with my Vista laptop as what recently started with the X1240. I cannot figure out what the heck changed in the last week that suddenly makes it so I can't directly use the scanner with my laptop. Thankfully the photo gallery workaround gets the job done, but it's silly that I can't use Lexmark's AIO center when both Lexmark and Microsoft websites say there are no compatibility issues.

  • mdebause Oct 01, 2008

    I have the same problem and I was told it was a windows printer driver . But I cant find anything about the windows print driver . How can this be fixed ?

  • Anonymous Oct 13, 2008

    lexmark2460 get aoic.exe error

  • balore Nov 29, 2008

    I have windows XP. I reciently reloaded the software for my Lexmark X1270 using the supplied CD. Only the printer works. The "All in one center" does not load. What can I Do?


  • Anonymous Nov 29, 2008

    i am using window xp when i try to scan my pirnter start abnormal sound and
    then no scan although scan popup one.

  • milasousa Feb 27, 2009

    My lexmark works fine as a printer, and used to work fine as a scanner, but when i had to install it in a diferent computer, the scanner just stop working, i taught it had to do with the installing the software, because i lost the cd, but i downloaded and still not working,
    and when i try to scanner something using scanner "button" that is on the lexmark, nothing happens!

  • Anonymous Feb 28, 2009

    my printer prints test pages but it will not print when I need for it to. It will not scan and send to my computer. I like the person before have loaded, uninstalled and loaded again. I have gotten the aoic memo.

  • lcq-30 Mar 06, 2009

    I have two lexmark X1290s and one X-75 All-In-One InkJet Printer. This problem hasn't happened in X-75,but seriously and continously bothered me either under Windows XP or Vista operation system,used or brand new X-1290 printer.product CD or downloaded updated driver cjr1200 for Vista. I uninstalled,/reinstalled driver numerously but in vain, the printer can't install and work properly.
    Your advice is urgent needed,and Lexmark should be accused for their bad product and manner.
    Tom Chiu from Australia



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The only way i can get my Lexmark X1270 to scan is to use the Windows Vista "Windows Photo gallery" to scan :

Start > All Programs > Windows photo Gallery > File > Import from Camera or scanner > select the scanner > save scanned file to your computer

This is the only way I have been able to use the scanner on my lexmark X1270,hope it works for you too.Be lucky.

Posted on Dec 18, 2007

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Thanks fossybear, I have been trying for a week to get my Lexmark 2350 to work with Vista, i never would have thought of your fix.

Posted on Jan 28, 2008

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If you have Windows Defender, you have to disactivate it and reinstall Lexmark software and re-activate Windows Defender

Posted on Nov 27, 2008

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After downloading all the X1270 drivers for Vista - and my gods, there are alot of them - the darned thing refused to scan to Photoshop, my main program. Without your help, Fossybear, I'd still be stuck cursing and gnashing my teeth. Stupid thing. Gosh.


Posted on Jul 31, 2008

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