Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp officejet 7310 fax problem

Hi,
i have a problem with this all-in-one product. Sometimes it faxed and sometimes it doesn't. Same thing with recieving. What can it be?

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Just change below settings

Press setup on the all in one. Navigate to Advanced Fax Setup using arrow key. Set the FAX Speed to Slow and turn off the ECM (Error Correction Mode). Try sending fax. Please simply send a fax (single page black and white text) (1-888-473-2963 . Check for the result.

Posted on Dec 22, 2007

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Follow the steps below to perform a fax diagnostics test. 1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide. 2. Make sure you have inserted the print cartridges and loaded paper before starting the test. 3. Press Setup, 6, and then 6. This displays the Tools menu and then select Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. 4. Review the report. * If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems. * If the test fails, review the report for more information on how to fix any problems found. 5. After you pick up the fax report from the all-in-one, press OK. Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.

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