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The default pin for bluetooth devices is 0000 and the manual should be on Motorola's site. I found your manual on Motorola site. http://www.motorola.com/support/v/index.jsp?vgnextoid=e780462d3080e110VgnVCM1000008806b00aRCRD&vgnextchannel=248ae66506e9d110VgnVCM1000008406b00aRCRD click the quick start guide manual link on the right hand side to download the PDF
Do you have a 6102 or a 6102i ?
If you have a 6102 then your phone isn't Bluetooth enabled, that means that you cant use your wireless headset.
Take it back to the retailer, kick his ass, and get your money back .. :)
If you have the 6102i, the consult your manual or download it here :