Question about HP OfficeJet 6210 All-In-One InkJet Printer

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No Scan Options Error Message

I installed the drivers for the HP Officejet 6210 All-in-One, however, when I hit scan on the printer I get an error message that reads "No Scan Options. You need to install or run device software for feature." can you help.

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Re: No Scan Options Error Message


Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax

When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Posted on Dec 11, 2007

Re: No Scan Options Error Message

Haha! paint actually worked perfectly.
thanks so much for this quick fix!

Posted on Oct 07, 2008

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  • 166 Answers

SOURCE: HP officejet 6210-unable to run scan feature

pls folow this link step by step to get the resolution

Posted on May 12, 2010

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Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response.
Have a good day.

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HP Officejet 6210 All-in-One won't scan

go to the url below and select from the list
of message the appropiate, follow instructions.

Hope this solves your problem

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Hi, I have had my hp 6210 for several years and just re-installed it. When I try to scan, I get the message: "No Scan Options. You need to run or install software for feature" Thanks, Johnny

Visit the below web link and select your operating sytem, download full feature drivers.

1. If the issue still persists, After installing the printer software
2. Open HP Solution Center
3. Go to Settings-> Scan Settings->Scan to setup
4. select all available scan shortcuts one by one and click on add
5.Click on update the device
6. Verify the results.

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Nov 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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Can't Scan with my HP 6210 All-in-One

Hi Kal,

I've included a procedure to get current drivers. But since your 6210 has been working, I thought we might try this first. The following link will bring you to a page describing an HP utility that specifically addresses your problem. Read through it and follow it's lead.

HP Scan Diagnostic Utility

For the correct 6210 drivers:

Click this link for for HP Software & Driver Downloads page.

Once there, select your Operating System (XP)

The next screen will offer several download options:

Under Drivers:
Select the appropriate driver for your application/situation.
Be mindful of the download sizes. One of them is pretty hefty and could take a while.

The first option should take care of your scan problem without all the reinstall turmoil. But, if it doesn't, option two will.

Any problems, let me know. We'll handle it.

Hope this helps


Jul 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp psc 1215 all in one


- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:





- i w

Jul 03, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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