Question about HP OfficeJet 6210 All-In-One InkJet Printer

2 Answers

No Scan Options Error Message

Hi:
I installed the drivers for the HP Officejet 6210 All-in-One, however, when I hit scan on the printer I get an error message that reads "No Scan Options. You need to install or run device software for feature." can you help.

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  • 2 more comments 
  • dfinley Dec 11, 2007

    Thanks...worked like a charm.

  • bobby28600 Feb 20, 2008

    i have the same hp officejet 6210 and when i hit scan i get a message "no scan options" ?? what do i do??? help please

  • cocreme May 25, 2008

    Yes, I have the same problem with my 6210. Hit the scan button, the LCD says No Scan Option install or run software device.

  • nc19cnk Oct 11, 2008



    I get the same message and I have gone to he website and tried every download! Nothing has helped and I sill can't scan anything.

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2 Answers

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  • HP Master
  • 1,113 Answers

Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

  1. Click the Start (No Scan Options Error Message - c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Posted on Dec 11, 2007

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Haha! paint actually worked perfectly.
thanks so much for this quick fix!

Posted on Oct 07, 2008

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Posted on Jan 02, 2017

SSidd
  • 166 Answers

SOURCE: HP officejet 6210-unable to run scan feature

pls folow this link step by step to get the resolution

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00503569

Posted on May 12, 2010

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Hope this helps. Please rate my response.
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HP Officejet 6210 All-in-One won't scan


Hello,
go to the url below and select from the list
of message the appropiate, follow instructions.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=28793&lc=en&dlc=en&cc=us&product=421991&lang=en

Hope this solves your problem

Aug 30, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Hi, I have had my hp 6210 for several years and just re-installed it. When I try to scan, I get the message: "No Scan Options. You need to run or install software for feature" Thanks, Johnny


Visit the below web link and select your operating sytem, download full feature drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&lang=en&cc=us

1. If the issue still persists, After installing the printer software
2. Open HP Solution Center
3. Go to Settings-> Scan Settings->Scan to setup
4. select all available scan shortcuts one by one and click on add
5.Click on update the device
6. Verify the results.

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Remouve all , restart from scratch, get a fresh driver from HP and reinstall. Happened to me to

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Can't Scan with my HP 6210 All-in-One


Hi Kal,

I've included a procedure to get current drivers. But since your 6210 has been working, I thought we might try this first. The following link will bring you to a page describing an HP utility that specifically addresses your problem. Read through it and follow it's lead.

HP Scan Diagnostic Utility

For the correct 6210 drivers:

Click this link for for HP Software & Driver Downloads page.

Once there, select your Operating System (XP)

The next screen will offer several download options:

Under Drivers:
Select the appropriate driver for your application/situation.
Be mindful of the download sizes. One of them is pretty hefty and could take a while.

The first option should take care of your scan problem without all the reinstall turmoil. But, if it doesn't, option two will.

Any problems, let me know. We'll handle it.

Hope this helps

Mike






Jul 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp psc 1215 all in one


hello...

- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

-

- i w

Jul 03, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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