Question about Acer AL1711 17" LCD Monitor

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Acer LCD Monitor

I have an Acer 1680x1050 monitor. I use the DVI connection (CAD video card). It's fine, except if I walk away from my computer for a little while. When I comer back, the screen is blank, as if it went into hibernation mode, but won't come back on when I move my mouse, hit a button on my keyboard, nothing. I have to reboot to be the picture back. I've tried messing with my computers sleep/power settings, but no change. I've set the display to go to the slide show screen saver, and I think that might have helped (I really should do some timed tests, but I've busy) - anyway, it just did it now when I'd only been away for a few minutes. I have to be ready to shut down ever time I walk away from my computer, which gets tedious when I have several projects open.

Acer says the problem is with my system, not their monitor (of cource) but offers no possible solution. Have any of you heard of this? Can you suggest what setting needs to be changed?

Thank you

Really Hating Acer

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Re: Acer LCD Monitor

It is with your system. You might have hibernation enabled and many advanced video cards cannot recover from a bios or control panel timed hibernate. Start by using the Power Options from the control panel. Select "Always On" for everything and select the Hibernate tab to be sure that the Hibernate check box is not selected. Make sure you APPLY the settings. If the problem goes away, you can tweak the settings to get the power savings features you want without losing your system..

Posted on Jan 27, 2008

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