Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Fax i have a problem with my fax and cant figure it out i can fax papers but cant receive them what can i do some please help

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Re: Fax

I just went through the Canon Help line for my fax problem - the critical part for manual recieve of faxes is hit that HOOK button first then the Black copy button.

Posted on Feb 13, 2008

Re: Fax

I had same issue. We found a blog that worked for our machine. Go to Fax settings and navigate to RX Settings (receive mode settings). Select ECM and select "Off" vs "On" and then go back to RX settings menu and select another option called "RX Start Speed" at the bottom of the selection screen (I had to scroll down past the visible portion of the display). Select 7200 bps vs. the default setting of 33,600 bps. Then I had my wife send a fax from work and instead of picking up hand set, I pushed the "Hook" button on the front panel and then hit the "Black" button. It then recognized the transnission. It took about a minute then the fax came through for me on a couple different attempts.

Posted on Dec 19, 2007

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I have a Lexmark X364DN and would like to change the default paper tray for incoming faxes.

Hi there,
1- Go to Fax Settings menu
2- Under Fax settings menu, look for Fax Receive Settings
3- Under Fax Fax Receive Settings, look for Paper Source
4- Under Paper Source You should find three options: Auto (default), tray <x> (the tray number you want it to print from), or manual feed.
Change according to your preference.
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When i receive a fax everything is perfect,when i send a fax it reaches the destination where im sending it as a blank sheet of paper


If you are able to receive fax and it is printed out fine, there is nothing wrong with your printer. If the other person is receiving blank fax, you may be placing the documents to fax in opposite way, If you are placing the paper upside ( with text ), try to face it down and fax. It should work.


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 03, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."

It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.

If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

Cant receive a fax now . Only thing that has

The new phone change is exactly what's effecting your fax receiver, plus, the automatic answer feature takes over before the printers fax answerer can pick. I'm assuming that you can fax out. You need to check the operators book of the telephone to see what settings need changed to add a fax machine. (four-in-one)

Dec 01, 2009 | Brother MFC-5440CN All-In-One InkJet...

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Printing wrong fax number on paper headings

Cant find a manual for that model but this is close enough for changing the details i think.
Download it from here

Feb 16, 2009 | Canon imageRUNNER 3035 Black and White...

1 Answer

No answer when sending fax

The receiving fax machine never answered. Maybe their fax machine is set to MANUAL or is disconnected.

It's not your fax machine that's the problem.

Jan 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer


If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

Jul 18, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

HP Office Jet 6110 All in One faxing

This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
  • Send and receive paper faxes.
  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

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1 Answer

My fax sound but dont received any fax


check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards

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2 Answers

Canon Pixma MX700 fax and color problems


I think i just figured this out.

You need to find the Fax Menu -> Receiver Control Settings

Click the Fax button, then click menu and the left icon should be Receiver Control Settings.

Change to Tel Priority Mode.

Hope this helps

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