Question about Philips GoGear HDD6330 MP3 Player
I charged my HDD 6330/17 all night and still PC won't recognize it. With my Ipod you can force it into disk mode but can you do the same with this device? If so, how?
Get the latest version of the software first (from the Philips website), then:
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 11, 2008
When I open the device manager there is nothing anywherethat states "connect the player while holding the volume button". It does not recognize my device at all and I can't get it to do anything.
Posted on Feb 18, 2008
Tips for a great answer:
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If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
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