Question about Whirlpool 24 in. DU940QWD Built-in Dishwasher
I'm sure the problem has been solved by now, but I have had this problem. The upper arm has no motor turning it. Water from the lower unit jets up into the arm and is forced out the tips of the arms in angled jets that cause the arm to rotate. If food scraps get caught in the jets, no water can get out and there is no action causing the arm to turn. (I found watermelon seeds in mine.) It is usually easy to remove the arm and clean out the tips.
Posted on Mar 30, 2009
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