Question about HP Officejet J5780 All-In-One InkJet Printer

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Very loud fax dialing

The noises that the machine makes when it is dialing numbers for faxing is very loud. Is there a way to turn down the volume??

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When the fax is dialing it is very loud. How can I

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I can fax out but I can't receive faxes.

What happens if you dial your fax number the way you make a normal voice call? Does the fax machine pick the line up? Can you hear it making electronic noises? Do you hear any static or line noise?
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Cant send fax

Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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Volumn on IntelliFax 2750

Owners manual will show you how to properly turn down the volume. You can find a manual on

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