Question about HP Photosmart 3310 Printer
I get an error reading Magneta cartridge damaged or low on ink. I've replaced ink cartridge, gone thru shut down and start-up mode and have not had any results. Printer is locked up.
Try the solution suggested by 'STP162'
I had the same problem with a yellow cartridge, and, fingers crossed, his solution appears to have cured it.
Thank you STP162.
Posted on Jan 03, 2008
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If the ink was refilled and the cartridge put into the printer it is possible that in most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.
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try changing the ink cartridges.
This may have happened due to low ink levels. Also try reinstalling the printer driver.
If the print cartridges are damaged this problem will pop up. Even static electricity in human hand could damage the print cartridges.
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