Question about HP ScanJet 3500C Flatbed Scanner
My scanner only scans a magenta screen, unless using grayscale or black /white.
Do you know how I can fix this?
my scan light is weak and the pictures are red, blue or yellow
I would say the most likely cause of the issue is either that the scanner is no longer functioning or that it is experiencing power issues. Make sure that the scanner is plugged in directly to the wall and not into a surge protector or a power strip. The scanner does not share power well and pulls it in large amounts - when it can't get it it throws little power fits and sometimes will not turn on at all. Try another wall outlet and see if you can get it to power on and do a scan without the yellow strip showing up.
Posted on Feb 28, 2008
The best way to check if the scanner is okay or not is by installing on another computer. First try B&W, then try color. IF it works may be your OS or driver (of the old comp) is corrupted.
Posted on Dec 22, 2008
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