PDAs
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Generic problem for all PDAs

Visor Won't sync




By Pfingerlow on Dec 11, 2007

" "
I have a handspring visor (stop laughing ; ) ) that I took the batteries out to
reset.
Now I can't get it to sync between outlook and the visor. It was working fine with an occational reset, but this time I can't get the infor from my pc back onto my visor.
I did go in and have settings to "desk overide handheld" do to the loss of my infor on my handheld.

Paul
Log report below

HotSync operation started 12/11/07 12:10:33
OK Expense
- Installed file: C:Program FilesHandspringFingerPBackupAvantGo.PRC
- Installed file: C:Program FilesHandspringFingerPBackupAvGoPref.PDB
- Installed file: C:Program FilesHandspringFingerPBackupCityTimeDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupDatebk3HDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupDatebookDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts_.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts__.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts___.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts____.PRC
- Already exists: C:Program FilesHandspringFingerPBackupHsExt_1_0_3.PRC
- Installed file: C:Program FilesHandspringFingerPBackupLauncherDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupMobileLink.PRC
- Installed file: C:Program FilesHandspringFingerPBackupNetworkDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupSaved_Preferences.PRC
- Installed file: C:Program FilesHandspringFingerPBackupSystem_MIDI_Sounds.PDB
Install synchronization failed
Protocol Error: File already exists. (400B)
HotSync operation complete 12/11/07 12:10:55

Same Problem

Apr 10, 2008

-   Yes- I have a BlackBerry 8300 that acts the same way. The computer finds it but when I try to backup it says "Device not found" or tells me that a necessary file is missing on the handheld. It won't sync either- it just stops the sync and returns to normal operations. I reloaded the device manager software but it didn't help.-   Guest

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