Question about PDAs

Open Question

Visor Won't sync

I have a handspring visor (stop laughing ; ) ) that I took the batteries out to
Now I can't get it to sync between outlook and the visor. It was working fine with an occational reset, but this time I can't get the infor from my pc back onto my visor.
I did go in and have settings to "desk overide handheld" do to the loss of my infor on my handheld.

Log report below

HotSync operation started 12/11/07 12:10:33
OK Expense
- Installed file: C:Program FilesHandspringFingerPBackupAvantGo.PRC
- Installed file: C:Program FilesHandspringFingerPBackupAvGoPref.PDB
- Installed file: C:Program FilesHandspringFingerPBackupCityTimeDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupDatebk3HDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupDatebookDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts_.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts__.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts___.PRC
- Installed file: C:Program FilesHandspringFingerPBackupGraffiti_ShortCuts____.PRC
- Already exists: C:Program FilesHandspringFingerPBackupHsExt_1_0_3.PRC
- Installed file: C:Program FilesHandspringFingerPBackupLauncherDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupMobileLink.PRC
- Installed file: C:Program FilesHandspringFingerPBackupNetworkDB.PDB
- Installed file: C:Program FilesHandspringFingerPBackupSaved_Preferences.PRC
- Installed file: C:Program FilesHandspringFingerPBackupSystem_MIDI_Sounds.PDB
Install synchronization failed
Protocol Error: File already exists. (400B)
HotSync operation complete 12/11/07 12:10:55

Posted by on

3 Suggested Answers

  • 14 Answers

SOURCE: Treo 650 Hotsync Problem

For error 4014 On the PC go to palmone/user...../ and rename the "exchange" directory to .old When you hotsync again it will work without the error and will create an empty directory. Worked for me with my new LifeDrive and TomTom software. For error 4004 The only thing that worked for me.. Was to do a hard re-set and then to reload each non-Palm problem, one by one, checking each time to see that I didn't get that same 4004 error message. This was time-consuming, but it worked.

Posted on Jan 04, 2006

  • 448 Answers

SOURCE: 650 stopped syncing after I set up the email function

Reinstall software. If this is helpful, please post as such. TY

Posted on Jan 17, 2009

  • 47 Answers

SOURCE: 4004

They are probably in a format that the pda can not handle.

Posted on Feb 13, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

I have a Handspring Visor Graphite Handheld and when i shnged the bateries i lost all my data. Anyone can help?

If you have hotsynced your Visor with a PC (or Mac), the first time you sync your Visor to that computer, it should restore all the data from the last hotsync to the PDA. This is one big reason that it makes sense to sync your PDA on a regular basis.
Unfortunately, if you never used the hotsync function for your Visor, you may not be able to recover any of your data. This model Handspring Visor requires good batteries or else everything in its memory will randomize and you will lose all stored information. There is a small capacitor in the Visor that provides enough reserve power for about 30-60 seconds when you pull out the batteries. It's for this reason that Palm recommended pulling out only one battery at a time when changing to a fresh set. That minimized the amount of time that the PDA would be without power. That same advice applies equally to Visor PDAs.

Jun 15, 2011 | Handspring Visor Graphite Handheld

1 Answer

Can't get device to hotsync

First thought is that the cable has become defective - they do go wrong.

Assuming the visor is fine other than when hotsyncing, I suggest you reinstall the Desktop manager and hotsync manager on your PC or Mac, HAVING BACKED UP ALL FILES of course.

Sometimes the managers get corrupted and cause problems. Try that first, then check cable and finally a hard reset, assuming you have hotsynced recently and so won't lose loads of information.

May 21, 2009 | Handspring Visor Deluxe Handheld

2 Answers

Visor Deluxe OS3.0.1 Fatal Error

Your application is for an upgraded version of the Palm OS. Say you had a Palm OS version 2 or something. If you download an application for Palm OS 5, obviously it won't work because the application is for a later version. Make sense? To remedy this, you will have to delete the application and get one with a version that matches or is lower than your Palm's.

Mar 16, 2009 | Handspring Visor Deluxe Handheld

1 Answer

Installing my handspring visor onto Vista

Have you gone to the Palm website and downloaded the new Desktop manager :

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 19, 2008 | Handspring Visor Pro Handheld

1 Answer

How can i get my email back on my palm computing system.

You need to install the Destop manager and sync it with your PC:,kb=PalmSupportKB,t=ooccase,case=obj(33189),varset=at:downloadsoftware

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate

Nov 11, 2008 | Handspring Visor Pro Handheld

1 Answer

Palm mail will not sync with my IMAP account in Outlook Express

you can set Imoa account folder as default folder .

Steps > Outlook 2007 > Tools > E Mail accounts > Data files set Imap folder as default close and re open outlook and the try to sync

Sep 13, 2005 | Palm Handspring Visor Platinum Handheld

1 Answer

Migrating software and data to new computer

Assume that your Visor is your data respository. So you should make sure that you have an up-to-date synchronization from the NT PC. Now get the XP compatible software for your Visor from the palmOne website and install it on the XP box. I assume that you will be synching via USB this time - this is the default setup when you install the software. Hopefully you still have the USB cradle that came with the Visor. You can still use serial sync with XP but you should try to take advantage of the speed of USB on the new PC. Download for XP & Visors: Once the software is installed, sync with the new computer and all your data should be copied from the Visor to your PC in the first synchronization. By the way, Outlook shouild be installed on the new computer before you install the Visor software; otherwise the installer will not offfer to install the PocketMirror conduits.

Sep 13, 2005 | Handspring Visor Deluxe Handheld

1 Answer

Where do I download a program to hot sync my visor to my desktop?

Palm Desktop for Visors - same as CD software

Sep 12, 2005 | Handspring Visor Deluxe Handheld

1 Answer

Communication failure with Outlook when Hotsync-ing Visor Neo

As per your info, it seems that some system file got corrupted / deleted from your system(as .mspst.dll). So request you to reinstall your outlook / XP.

As you can also take some help from below link to resolve the issue by following some defined steps.

+91 9873412111

Sep 11, 2005 | Handspring Visor Neo Handheld

Not finding what you are looking for?
PDAs Logo

Related Topics:

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top PDAs Experts


Level 3 Expert

7983 Answers


Level 3 Expert

94198 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides