Question about Dell 922 All-In-One InkJet Printer

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Lines through Pictures

I recently installed new ink cartirdges and now when I print I get white lines through everything. I went through the cleaning process a few times but I am still getting the lines. Any suggestions?

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Re: Lines through Pictures

This sounds like a clogged print head. If you have gone through the cleaning process already take a cotton swab with alcohol and clean the head yourself. If that doesn't work you may need a new cartridge all together.

Here is a good article for that issue.

Posted on Dec 11, 2007

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First before you buy a new cartridge,try doing a 'printhead' cleaning on your machine.Sometimes the printheads need cleaning clogginl.

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It is CLOGGED print-heads that cause the ink to _not_ be sprayed onto the paper, resulting in "white" horizontal lines.

Run a "print-head-cleaning-cycle", using the Epson software installed when you installed the printer.

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My Dad's 3210xi all of a sudden prints pictures in blues & greens

Occasionally printer cartirdges can clog and become unusable after refilling them several times. Also, if a printer cartridge has been "dry" for a long period it may experience the same problem. Your best bet is to buy replacement cartridges for any colours that show problems on the test page. If there is a blue & green hue to your printing that would suggest that the magenta is not printing and should be replaced.

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Printing black horizontal lines below text/on top of pictures

Check the waste recepticle under where the ink cartridges rest in the home position. Over time, ink sprayed into this cup during cleaning cycles builds up to form a small mountain of congealed ink. If this gets too high, it makes contact with the printhead and drags ink across all your prints. If there is a ***** of ink present, scoop it out with a spoon or a popsicle stick.

Dont get it on you, its messy...

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1 Answer

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Printer creating white lines that distort output

Hello loyasq,
You should do :
1st; Try to fix that by the device's Appliaction
smthing like that
2nd; Uninstall every application for this device and re-install it again.
3rd; If your printer have 1 Cartridge for all colors, Cleanse the part of ink output (the nozzle of ink cartridge) with wet tissue.
Thx for using FixYa.

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1 Answer

Vertical lines

1. Took out the ink carts and cleaned the copper contacts of both the ink carts.
2. Clean the copper contacts on the ink carts slot in the printer and then insert the ink carts in the printer and then print out the page.

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2 Answers

My printed and copied pictures have horozontal lines

White lines through copies White lines can appear on a copy in either a horizontal or vertical direction. How the white line appears on the copy will determine the cause and solution. Horizontal lines Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps: 1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below: 1. Verify that there is plain white paper in the Input tray. 2. Press Setup. 3. Press or to select Tools and then press OK. 4. Press or to select Clean Print Cartridge and then press OK. The unit prints a test page. 5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again 2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step. 3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels. 1. Open HP Solution Center. 2. Click Settings. 3. Click Print Settings. 4. Click Printer Toolbox. 5. Click the Estimated Ink Levels tab. Figure 1: Estimated ink levels - both cartridges low NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab and then click Printer Services button then click the Estimated Ink Levels tab. 6. Replace any ink cartridge that is low on ink. 4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage. 1. Open the front of the unit to access the ink cartridges. 2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process. 3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them. Figure 2: Cleaning the ink cartridge 1 - Clean in the cross-hatched area only 2 - Do not touch the nozzle plate 3 - Clean the copper-colored contacts 4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges. 5. Allow the cartridges to dry before reinserting them. 6. Close the unit, and plug the power cord back in. 7. Print a self-test page to check the results. Follow the steps below to print a self-test page. 1. Press Setup. 2. Press or until Print Report displays and then press OK. 3. Press or until Self-Test Report displays and then press OK. The self-test report prints. 5. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s). Vertical lines Vertical white lines usually indicate the scanner did not calibrate correctly. This can be caused by debris on the scanner glass or white reference pad. Try the following steps: 1. Turn off the HP all-in-one product and unplug the power cord. 2. Open the document cover to access the scanner glass. 3. Using a non abrasive glass cleaner, thoroughly clean the scanner/copier glass, and white lid backing on the inside of the top cover. CAUTION: Spray the cleaner onto the cloth. Never spray fluids directly onto the HP all-in-one product. 4. Plug in the power cord and turn on the HP all-in-one. Let me know what happens, Good Luck, Tim

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