Question about Office Equipment & Supplies
Canon fax machine will send faxes but will not receive them
Some things to check are these.
1 Make sure your phone line is plugged into the Line slot and not the slot for a phone or answering machine.
2. Make sure the machine ECM mode is ON.
3. Make sure Secure Recieve is OFF.
4. Make sure the JUNK MAIL feature is OFF.
There also may be a memory reset procedure for you fax machine to clear and reset the memory.
There is a slight chance that your problem is the phone line. if you have a phone to plug into it, check for static on your phone line.
You can also try replacing the cord from the phone jack to the machine, they get noisy and cause problems at times.
Other phone line issues may be low line voltage, low line current and DB loss, that has to be checked by the phone company.
Posted on Dec 11, 2007
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Posted on Jan 02, 2017
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