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Re: Canon s 35
Some things to check are these.
1 Make sure your phone line is plugged into the Line slot and not the slot for a phone or answering machine.
2. Make sure the machine ECM mode is ON.
3. Make sure Secure Recieve is OFF.
4. Make sure the JUNK MAIL feature is OFF.
There also may be a memory reset procedure for you fax machine to clear and reset the memory.
There is a slight chance that your problem is the phone line. if you have a phone to plug into it, check for static on your phone line.
You can also try replacing the cord from the phone jack to the machine, they get noisy and cause problems at times.
Other phone line issues may be low line voltage, low line current and DB loss, that has to be checked by the phone company.
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If you can copy the document, then you can send it BUT the receiving fax will probably have restricted length fax pages to prevent jammed documents at the sending end causing the receiver to use all the paper. If you have access to a service manual you can restrict the length of faxes sent and received on your machine. But it may be the receiver with the restriction.
Make sure your phone lin is plugged in the jack on the machine that says LINE not the jack that says TEL or PHONE. I have seen this before. the unit gets a dial tone and can send but will not answer.
Hope this helps
Call this number (12723 12) from your fax line to ensure the fax number you are calling is the correct number. The service will repeat the number of the line you are on back to you.
Does a normal handset ring when plugged onto the fax line and called?
Is the fax machine in manual or auto-receive mode?
Make sure the fax is set to receive automatically. The receive mode must be set to one of the following modes: Fax Only, Fax/Tel Auto Sw, or Ans Machine. If it is set for Answering Machine, be sure the machine is connected to the fax, turned on, and contains a recorded outgoing message.
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