DIP Switches don't seem to matter

I bought two remotes for two different Hunter fans. Installed both per manufacturer's instructions - (those could be improved in regards to dip switches & jumpers). Situation is that both fan controllers respond to the factory settings no matter how the dip switch settings are changed. One remote control with factory settings will activate both fans & lights no matter what the dip switches on the fan controller are set for. Change the remote's jumpers and it doesn't work even after matching the dip/jumper settings.
Haven't tried disconnecting the power to see if this fixes the problem. Know a little about electronics but this one has me baffled.