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Connection issue Hi, I have a Maxtor One Touch III, 320 gb storage drive. I went to look at some files this morning and the drive didn't show up on my system. I uninstalled everything and then reinstalled. Now everything says, "no one touch found, please make sure the unit is connected and turned on". It is connected and turned on?? Help. Thanks!

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Re: connection issue

Reboot the pc, also try a different usb port.

Posted on Dec 11, 2007

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My windows 7 does not recognize my maxtor hard drive. any ideas. thanks len

I have a Maxtor One Touch III Mini, 60 GB hard drive and I had the same problem with Windows 7. It recognized my drive to do a Windows Easy Transfer from my old computer to my new one, but it didn't recognize the software. I was not able to open files on the drive or download to it for a back up. I just did a "chat" with Maxtor/Seagate tech support, and they told me I could download Seagate Manager software for the Free Agent series, and that would work. They advised me to go to
They gave me a certificate validation code, which was only valid for a short time, and that brought me to the Seagate Manager Installer. I downloaded it a few minutes ago, and it works fine and is compatible with Windows 7. My drive works again.

I suggest anyone having a problem contact Maxtor/Seagate via chat or e-mail (there is a charge for telephone tech support) and tell them your issue. They were able to help me. By the way, their forums and tech support Q&A's did not help me. I had to contact someone to get what I needed.

Nov 11, 2009 | Maxtor One-touch III Mini 40 GB USB 2.0...

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Just got new computer w/vista. Cant download maxtor software


Try this link. It has a software for Vista for your Maxtor drive. Download the ZIP version and install it. Hope this works for you .

May 14, 2009 | Maxtor OneTouch III Mini Edition (R01E100)...

2 Answers

Light turns on but My Computer does not recognize the drive

Sounds like you lost the drivers for your external. W/ out an online PC you cannot download them either. Do you have a friend that could do this on their PC? That is the only way.

Feb 16, 2009 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Backup error

It's been suggested that the software Maxtor bundles with the drive is unreliable at best. you could uninstall the software from your computer then reinstall the latest version to see if that resolves your issue. Otherwise you will be forced to use ntbackup or a 3rd party backup solution.

Jun 02, 2008 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor Onetouch III mini edition

All you should have to do is copy your files from their present folder on your computer to the Maxtor drive; you can find the drive location by clicking on the My Computer icon; or you can drag the files from their present position to the Maxtor.

Feb 19, 2008 | Maxtor One-touch III Mini 40 GB USB 2.0...

1 Answer

Maxtor one touch iii mini

You have a possible corrupted file. Open My Computer and right-click the drive icon. Click PROPERTIES in the menu. Click TOOLS. Click CHECK NOW. Click a check into the AUTOMATICALLY FIX FILE SYSTEM ERRORS box. Click START. The OS may tell you a reboot is required.
If all else fails, dump the data to some other storage device and use DISK MANAGER to delete the partion, make a new partition and format.

Nov 29, 2007 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor one touch

Hi, You can try and use PowerQuest PartitionMagic. It will allow you to partition/format/check most HDs including USB connected. Choices/options are from FAT16 to NTFS and Linux. Another handy disk utility that is a freeware is HP's bootable flash utility at Hope this be of some help/idea. Post back how things are or should you need further information. Good luck and kind regards.

Sep 10, 2007 | Maxtor One-touch III Mini 40 GB USB 2.0...

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