LG CHOCOLATE VX8500 Cellular Phone Logo
Posted on Sep 13, 2009

Verizon -LG VX5500- screen display problem

I have LG VX5500 verizon phone and it won't display nothing on the screen its all white. I don't know what to do.

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kmkrreeves1

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  • Contributor 17 Answers
  • Posted on May 06, 2012
kmkrreeves1
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If the phone will do other things like ring when called, or seem to respond when you press buttons, then the lcd is either bad or the connector is loose. But if the phone will not ring when called and doesn't seem to respond to pressing buttons, then there is something wrong with the phone itself. Always try taking out the battery if you haven't already.

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LG CHOCOLATE VX8500 Cellular.(verizon)

There's no way for you to fix the issue, but Verizon can replace the phone for you if you go into any Verizon store with a tech department.

If the phone is less than a year old (or you have extended warranty or the $5.99 insurance) then they should be able to replace it at no cost assuming the phone isn't showing any signs of serious physical damage.

If the phone is older than one year and you don't have extended warranty/insurance then they will still replace the phone but usually for a $50 fee.

Now the tricky part - watch your phone carefully. If the display is a solid white, plays sounds, receives calls/texts, etc then the techs at Verizon should be able to get your data off of it. However if the display shows all white then blinks black and goes white again, then you have a software crash and your data is lost :(
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