Recently water was spilled on my PDA. I let it dry out thoroughly and now when I press the reset button, the Palm logo comes on but I can't get it do anymore than that. When I put it in the cradle, it indicates it makes a connection there. Is it time to replace it or can it be salvaged?
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You need to Perform a Hard Reset on the Handheld;
1 Press and hold the Power Button
2 While Holding the power button you need to use the stylus and press and release the reset button on the back of the palm
3 Wait until you see the Palm Logo to release the power button
4 When you see the "Erase all Data" then hit the up on the 5 way button to finish the reset, this will Erase all Data and the Username..
If your data from your handset has been syncronized recently, try a hard reset. NOTE: Just be aware that your handset data may be deleted:
Press and hold the power button.
While holding the power button, use the tip of the stylus (or a
similar object without a sharp tip) to gently press and release the reset
button inside the hole on the back of your handheld.
Wait for the Palm Powered™ logo to appear, and then release the
When you see the message that warns you about erasing all of
the info on your handheld, do one of the following: • Press Up on the 5-way
navigator to finish the reset and show the touchscreen. • Press any other
button to do a soft reset.
When prompted, tap to align the screen, and then select the
language you want to use on your handheld. A screen appears showing the Palm
logo and a progress bar.
You need to perform full reset which will erase all personal data and set everything to factory default. You need to press reset and power button to perform full reset.It will give you confirmation once you choose yes it will perform hard reset
If issue persist you may disconnect and reconnect to internal battery
Best thing to do here is to remove any memory cards etc.. and do a hard reset - seems like soft reset will or has not worked...
Press and hold the power button - keep it pressed and gently press the reset button on the back of the handheld. Wait for the Palm Powered logo to appear and release the power button. You should get a message warning about erasing all data. Press up on your 5-way navigator to reset.
This will erase all data inlcuding user information from the device, but synchronizing should get it all back - but you will loose anything that was not recently sync'd
May still be good. Let it dry out for at least a week in a low humidity place but not so that it gets hot. After a week plug it into your charger and hit the reset button and see what happens. It may need a little longer to dry out if it doesn't boot up.
HI, The first thing you want to do is to do a Hard Reset on the used PDA that you bought as a replacement. To do that follow these steps:
1. Hold down the power button and then depress the small hole in the back
with the tip of your stylus.
2. Continue to hold them both in until you
see the Palm logo.
3. Let go of both of them and then follow the onscreen
directions. You will want to answer yes and use the 5 way navigation
button on the bottom of your pda
and hit up so that is completes the reset. After that you will have to
set up your touch screen and go through the tapping the target. After
you have gone through all this then do a hotsync. It should clear up your problem. Best wishes.
I recalled a problem a few years ago with my PDA and the solution (from Palm while still under warranty) was to do a HARD RESET of the unit.
Please note that a hard reset will wipe clean all memos and other information stored in your PDA. Make sure you HOTSYC your PDA before doing a hard reset. It will reset the unit back to its original factory setting. The way to accomplish this is by holding down the on/off switch while pressing the reset button on the back of your PDA. It will respond back by asking if you really want to reset (yes or no).
I did this and now I can turn off my PDA without worrying about it coming back on. Now all I have to do is figure out what in the old config (that's now backed up on the desktop backup) is freaking out the PDA and causing it to not turn off. Chances are it's a software that was recently added.
Hi, the best option would be a hard reset. Before doing so, i would suggest doing one lase hotsync.
at the back of your pda, there is a reset button. press this. be prepared. as it is resetting, press and hold the power button as well as the up button. hold these for like 3 seconds then release. it will then ask you whether you wanted to reset it. press the up button once again and release. it will then reset the pda.
if these instructions are still difficult there are some at palm.com. best of luck.