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6 Answers

Network maybe out of the range

What would be the reason that my wireless could not connect into my network. "i get message network maybe out of the range". this is only after i paid tech at netgear to help me getting my router back on and working. he config the whole router. last week wireless worked fined. this week i had to reinstall windows xps and restep up my computer.

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  • chrisanne Dec 11, 2007

    the wireless key is 25 char logs right. i have this and put it on my wireless network. the tech manual set up the lan IP stepup option. would this cause the problem if they changed the starting IP address and ending IP address?

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6 Answers

Thank you for all your help, i will reset router tonight and start from fresh , if i figure out where they (netgear ) went wrong i will let you know

Posted on Dec 12, 2007

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1. My wireless card is dell
2. channel is set to 6, WEP , 128 strength. and yes it is 26 char and i entered it again on my wireless just to be sure it was right.
I really believe that when Net gear helped me set up my router on Monday night that they config something incorrectly and this is why I believe that

Yesterday I changed my router setting to
Security: disable
Channel :11

I went to my wireless computer and still could not enter the MY network. However I could enter someone else’s unsecured network in my area. So I believe it is not my wireless card, the location of the 2 systems are on the same place as they on Friday 12/7 before I reinstalled windows xp on my system.

Posted on Dec 12, 2007

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Yes i do see my network , signal strength is strong. both computers are in the exact ocation as before when i was able to contect, both the network and SSID show the same name.

Posted on Dec 11, 2007

I will double check the 25 character keys just to make sure. i click the Icon that shows networks in my area. i look for my network and dble click to connect. then i rvcd message that network might be out of range

Posted on Dec 11, 2007

NetGear WGR614 V6, no i didnt run the network set up wizard. if i run this I should run on the cupmuter with the wireless network - the computer that is not hook up to the cabel modem right.

Posted on Dec 11, 2007

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If the technician set up encryption and set the router so that it does not broadcast its SSID then you will not see it unless you enter the key on your computer. Did the technician give you the wireless key? If not, you may need to connect an ethernet cable between your computer and router and reset this.

Let me know if you need more help.

Posted on Dec 11, 2007

  • 5 more comments 
  • ohiotom Dec 11, 2007

    Yes, the 25 character key is what you should have entered.



    If the technician enterered a start and end IP address on the router, this was probably the list of IP addresses the router automatically assigns to computers trying to connect. This is called DHCP (Dynamic Host Communications Protocol). If this is what you're describing then it would not likely be the problem.



    Please tell me what brand/model router you're using. Also, did you ever run the XP Network Setup Wizard?

  • ohiotom Dec 11, 2007

    Yes, go ahead and run the wizard on the computer with the wireless card.



    Let me know if there's any improvement.



    Are you confident you entered the 25 character key correctly? It's easy to make a mistake.

  • ohiotom Dec 11, 2007

    Also, can you please tell me exactly what you're doing when you get the message that the router may be out of range?

  • ohiotom Dec 11, 2007

    So you do see your network when you look at available networks, is that right? Does it have a unique name or is it called "Netgear". If you see the network there should be some indication of the signal strength, is it good?



    Are the router and the computer with the wireless in the same location as they were when they used to work? I'm guessing the computer is a desktop so it's not easy to move closer as a test.



    You mentioned a computer that's connected to the cable modem. If the cable modem and the router are in the same location then that computer is probably actually connected directly to your router with a cable. If that's the case go to that computer and try logging into your router. According the manual you should start Internet Explorer and type this addrress in the address box:



    http://www.routerlogin.net



    A login box should popup. The default login



    username: admin

    password: password



    The Netgear tech may have changed the password. See if you can login go to the Wireless Settings window and see what the name (SSID) of your network is. Make sure it's the same as the one you're trying to connect to.



    Let me know.

  • ohiotom Dec 11, 2007

    OK, more questions.



    What type of wireless card are you using in your computer? Did you install any software for it?



    Please go back and log in to the router again from your other computer and let me know the following:



    On the Wireless settings page:



    Please tell me the channel and mode, Authentication type, encryption strength, and verify that the key is the one you've typed in on your computer.



    Go to the Attached Devices menu, do you see any listed?



    Go to the LAN IP menu and let me know if the "Use Router as a DHCP Server" box is checked. If it is, what is the range of IP addresses. Is anything listed under the Reserved IP section?



    Now on your computer, start Control Panel and double click on Network Connections. You may see multiple icons here. Look for the one that looks like the name of your wireless card and right click on it and select properties. Now scroll down to the item labeled Internet Protocol (TCP/IIP). Select that then click properties. Is the IP and DNS set to be obtained automatically or are there values there?

  • ohiotom Dec 11, 2007

    Hold everything...did you say your key was 25 characters, it should be 26. Please check that again.

  • ohiotom Dec 12, 2007

    I think you're right, but there's no easy way for me to see all your router settings. There is a way to back up your current router configuration. Under the Maintenance Section select Backup Settings. You can save your configuration to the desktop of your computer so you can restore it if things get worse. I would do this then reset the router to factory default settings. You can do that by clicking on the erase button on the Backup Settings page or hitting the physical button on the back of the router. This will return the username and password to the default I posted earlier. It will also give the router the default IP address of 192.168.1.1.



    Don't give up, you're going to figure this out.

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