Question about Microsoft Xbox 360 Console

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Audio but no video

I can hear the games but can no longer see them. Replaces the cables and the games came back for a while, but now the problem is back. I have two open repair orders with Microsoft dating back 4 weeks and they can't even send me the box to ship out the console. Their help desk is a nightmare and I hate "Max". I have been listening to three weeks of "I'm sorry sir" and "thank you for calling xbox customer service". Supervisors are no help either. Seems like a simple video card replacement is all I need.

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Re: Audio but no video

I've read it happens a lot, if that doesn't void the warranty (not sure) open it and try to push the card in better, you may have pulled it loose when trying to remove the cable

Posted on Dec 11, 2007

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My PS3 has sort of the same problem , but instead I can no longer switch back to HDMI nor do I have any sound from my AV Cables.

Your a/v settings need to be reset. When turning on your console, buy the button located in front of the disk drive, hold it down until you hear it beep once, and continue holding it down until it beeps three time in quick succession. Your console will reset the video setting to default 480p and a prompt will appear for the settings closely matching your tv. Select ok and your resolution will change. From there, when it loads to the xmb, go to the left until you hit the column settings, and go down to audio output settings. From there, chose the option audio multi-output and make sure it's on. Should resolve your issue.

Nov 04, 2013 | Sony Playstation 3 (PS3) Console

1 Answer

How to connect nintedo to plasma tv

Hi,things you will need,
  • Video game console
  • HDMI cable
  • Audio/visual cable.
  1. Plug in your video game console's power source.
  2. Connect one end of the game console's audio/visual cable into the corresponding slot on the console if you have an older game console. If you have a newer console, insert one end of an HDMI cable into your console's "HDMI OUT" port.

  3. Plug the red and white ends of the audio/visual cable into the corresponding red and white audio inputs located on the back of your Vizio plasma TV if you have an older game console. Plug the yellow cable into the yellow "Video In" input. Depending on which model of Vizio TV you have, the yellow input may be located either right next to the audio inputs or it could be located a few ports away.

  4. Plug an HDMI cable into one of your TV's "HDMI IN" ports, if you have a newer console.

  5. Turn on your video game console and your Vizio plasma TV. Press the "TV/VIDEO" button on your remote to cycle through the various inputs. You should eventually get to an input that's displaying your video game console's home screen.
I think that will do.

Have nice day.

Sep 25, 2010 | Nintendo Video Game Consoles

1 Answer

PS3 no longer delivers audio or video. Purchased new cable but still doesn't work what could be the culprit?

Try resetting the vide back to standard definition by holding the power buttong down for 5 seconds.

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 plays audio but does not show image on tv

Well you can just use the hdmi cable if you're going both audio and video in to your tv. With your hdmi cable you get the best quality for both.

But in anycase, it seems that your PS3 is set up to output video via HDMI cable. To reset our video output settings, simply power down your PS3 (turned off) and hold down the power button until you hear the second beep. (around 5-10 secs) Power back up and hopefully you'll have video via your av cable. Hope this helps.

Apr 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 will turn on but will not transfer audio/video to my tv.


Try flipping the switch in the back of the PS3 off and then on so the light on the front is red... Then, hold down the power button on the front of the PS3 for about 5 seconds until you hear a "beep"... This should reset the audio/video, and you'll be able to see and hear everything... Just did it myself!!!


Apr 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Audio no video

1. try different audio/video cables / hdmi cable

2. If this does not work, you need to send your xbox to a service center.

Jan 30, 2009 | Microsoft Xbox 360 Console

2 Answers

No sound but picture

You have several ways to receive the audio signal.
>Your HD tv should have inputs for DTS or HDMI
The HDMI transfers all signals audio and video with on cable
The DTS replaces the white/red audio. The xbox as this cables
or you can buy them
If you have the RED/White on your tv and you do not have enough
connections.. The you can buy a (Y-Splitter Cable) They are cheap!

Aug 26, 2008 | Microsoft Xbox 360 Console

2 Answers

I can't see video but i can hear audio on my wii

you can go to gamestop and buy another chord for about 15 to 35 dollars depends on the brand too cheap or expensive.

you probably pulled out the chord and probably ripped inside or ripped away from the connection.

Aug 04, 2008 | Nintendo Wii Console

1 Answer

No sound

Hello, amp-amp!

The first piece of information we need to find out is whether there is any sound from the 360 at all. When you switch menus in the dashboard, do you hear anything?

Do other games have proper sound?

Which game are you trying to play? Some games give the option to alter what sound setup you are using. If your current sound setup does not support 7.1, 5.1 surround sound, etc.. you will not hear anything.

Go to your dashboard.
Press the Right Bumper until you get to the "System" tab. Select "Console Settings".
Select "Audio".
Select "Digital Output".
Select "Dolby Digital".
Any sound now?

And, as with any audio problem, we need to make sure your audio cables are plugged into the proper jacks. What type of a/v output cables are you using on your 360 (i.e. what color are the tips?).

Thanks, reply back with any information you have, please!

Dec 26, 2007 | Microsoft Xbox® 360 Core System Console

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