Question about Canon imageRUNNER 400S Copier

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Web roller is loose

I have new canon ir 400 but after sometime the web roller has become loose how to it

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U remove u r heater unit and remove web rollar unit then remove web guard plate u get two side rollar type web first fix big size web (u look one iron plate. prees down this plate and fix u r web ) then fix another small size rollar. it fix gear side then u see opposite of gear. one screw is there u tight it web cloth is tight then fix u r web unit in heater unit

Posted on Sep 18, 2008

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You will need to take the fuser out and remove the top part of the fuser where the web is.

there is a gear in there that fails to advance the web, it may need to be replaced

Posted on Dec 11, 2007


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Posted on Jan 02, 2017

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Powder spray in first copy only

clean gently the charging roller with cloth or better to replace the charging roller

Sep 18, 2012 | Canon imageRUNNER 400S Copier

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Erreur e 014 pour ir 400

Fixing unit roller is stuck up. Check the cleaning web roller or the lower pressure bearing. You can spray the bearing with penetrating oil to loosen the rotation of the roller.

Jan 25, 2011 | Canon imageRUNNER 400S Copier

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My IR 400 canon xerox machine's copy is white

clean the toner unit and clean the scanner ,replace the drum and charger roller (p.c.r) and solve the problem.
and my name is gm prathap kumar guntakal,09573910647

Jan 06, 2011 | Canon iR330-400 PS Ver 1.0

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I have canon ir 5800cn error 014 please any help

There is service bulletin that says:
Measures against noise, E014, and faulty fixing caused by coming off of fixing roller
The fixing roller comes off, leading to noise, E014, and faulty fixing.
Because the fixing spacer [2] does not rotate while the fixing roller [3] is rotating, the retaining ring [1] becomes
detached due to frictional resistance with the fixing spacer, and the fixing roller comes off as a result.

<Factory Measures>
A projection (P-2 [1]) is added to the fixing spacer. When attaching the fixing spacer, fit the projection in a
groove (P-3 [2]) of the fixing roller shaft so that the fixing spacer will rotate together with the fixing roller and
frictional resistance between the fixing spacer and the retaining ring will be eliminated. Therefore, the retaining
ring is prevented from becoming detached.

Service Work:
Replace the fixing spacer with the new-type fixing spacer when the foregoing symptom has occurred in the
To prevent occurrence of the symptom, check the shape of the fixing spacer when replacing the fixing roller,
and replace with the new-type fixing spacer if the previous-type fixing spacer is attached.
<Point to note on attaching the fixing spacer>
Fit the projection (P-2 [1]) in the groove (P-3 [2]) of the fixing roller shaft to attach the fixing spacer.


Affected Machines:
iR C6800 EUR 230V JKH01022 and later
iR C6800N EUR 230V JKP02113 and later
iR C5800 EUR 230V KEN00106 and later
iR C5800N EUR 230V KES00135 and later

This is factory error, and I think that you must call service and have it fixed under warranty.

Hope that helped

Jul 01, 2010 | Canon Office Equipment & Supplies

1 Answer


That is a little question with a big answer. You first need to buy a web ($10-$30) and then replace the old one with it. This requires tools and if that appeals to you then I'll write the rest of this response, but it's a dirty job. The only tool you really need is a Phillips #2 screw driver. Else if this doesn't appeal to you then call a copier tech to do the job. Good luck either way.

Dec 17, 2009 | Canon imageRUNNER 400S Copier

1 Answer



Ok, reset cleaning belt /web roller counter.

Just follow these steps and you should be a happy printer once again.

* (with head)
2 and 8 (simultaneously)
* (with head)
on lcd press COPIER>Counter>Misc.Fixweb press (C)lear button Fix web counter must be 0000000
Switch power off and on the machine

Kind regards

Dec 16, 2009 | Xerox DocuColor 12 Printer

1 Answer

Error code E677

677 error is printer board error.u check conection( lpt port or usb cable loose conection.printer board loose conection.remove all conection and conect all conection i mean reinsert conection ) then this error come u will service u r printer board(re insolve printer softwere).803 error is expouser lamp end side blocked change u r lamp u r 803 problem is ok

Jun 01, 2009 | Canon iR 1600 Laser Photo Printer

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How do I fix a broken fixing film

You don't have to fix the fusing film on a Canon IR-400, it dose not have one. It has a upper and lower fixing rollers. But it does have a Cleaning Web and it would show on the display that the web needs to be replaced or it codes out with a E005. Afixxing film is on a IR-200 & IR-210 & IR-2200 & NP- 1625 series

Nov 17, 2008 | Canon imageRUNNER 400S Copier

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