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My 775t gets hung up at 23% when calculating a simple route

Hi, i purchased a nuevi 775t 3 weeks ago. spent the last week in the southwestern USA. the unit worked fine. turned unit off at los angeles airport, and turned on again at zurich airport. instructed to find way home (location in germany ca 100 km away. the unit has been trying to calculate the route for days now, never getting past 23%. neither the stop nor detour icons appear on the default screen. turning the unit off does not help. is there a way to reset the unit? thanks for assistance...

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Look for a small hole in bottom of unit. insert a small pin or paperclip and hold down for 15 seconds. try turning on again. Are you sure you have the correct set of maps for europe? you may need to manually switch to the correct map set as the unit may not switch automaticlly.

Posted on Sep 13, 2009

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Posted on Jan 02, 2017

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