Upon trying to backup the unit it became disconnected although I didn't touch it, I had to physically reboot it, now I have a X over the memory card and the computer will not recognize that the tomtom is plugged into it
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: corrupted tomtom one memory card
Remove the SD card
The card needs to be formatted properly first that's all,
formatting is better done in a card reader.
Right click on it and select format select FAT32 as the files system
Now connect the tomtom but don't let tomtom home run. exit TTH if need be.
You now ned to select your tom tom which will also show as a drive.
In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders" It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card
DO NOT USE CUT AND PASTE !
Once all the files are on switch off the tom tom and insert the sd card and re-boot
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I can help some people who have problems with their TomTom but here is a tip for you to help yourself against future problems.
Backup your SD card to your PC.
Do this by removing the SD card from your TomTom. Insert it into an SD card reader conencted to your PC. Make a new folder on your PC called TomTom Backup. Then open that folder and copy all the files from your TomTom SD card into the TomTom Backup folder. Job done.
Data can be corrupted on SD cards and SD cards can easily be damaged. I you end up with a damaged card then at least you will have a backup of it on your PC. This can save you a lot of money as trying to get a TomTom going again without the software is very expensive.
Hi! I've just finishing dealing with this on my Go720. Symptoms - freezes during startup and can not turn off. Tried resetting - but this only turns the unit off. When it tries to restart it still freezes during startup sequence. So - connected to PC and ran TomTom HOME2. I had backed the unit up only a few month previous, so I tried to do this. However, it threw an error on this procedure. I then thought that perhaps I could erase the memory contents and reinstall the contents of my backup folder. However, playing safe, I first wanted to do a dump of all my files on the units internal memory. Halfway through this I had an error message saying that one file was corrupt and could not be read. The file was clmdata. So ... after more researching the web I read that the file clmdata has been blamed for this freezing problem. I examined my Go720 internal memory and tried to overwrite the corrupt clmdata with the one from my backup set. That failed as the file was corrupt. In windows explorer then deleted the clmdata file but all this did was generate a file of 0 bytes with the original name. However, I now tried again to restore the unit with TomTom HOME, and this time it worked. Unit is fine now! From what I've read, you may not need to use the restore function, but just delete (or try to delete) the clmdata file, and the unit recreates it when it restarts. Best of luck! Jeremy
If you have a big red circle with a white X in it, it usually means that your TomTom One 'disk' is corrupted: first try a 'hard reset' , while the power is on, stick a small (tooth) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressur on the stick will cause a complete system reboot if possible.
Next, since you can connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem with your Tomtom drive & check if you still have a problem.
If there is an error or you cannot reboot, hopefully you have a backup made either by copying the whole unit disk content or more traditionally via TomTom Home, I would suggest a complete restore your device content follow by a TomTom Home device update.
The DATA on your SD card has become corrupt or the SD card itself has become damaged / faulty. ..... Hopefully , some time back , you backed up your SD card to your computer ? . All you need do is format the card and then reload the files from your PC . If the tomtom still doesnt load up then you would need to purchase a NEW BLANK SD card and reload your backup onto it. If that doesnt solve your problem and if unfortunatly you didn't back up the original card then you will need to purchase a NEW TOMTOM SD card with activation code . Bad news and a learning process , always back up your tomtom card !
When on test or demo , the tomtom runs on a demo menue list loaded onto the sd card. if the data file on this list is corrupted the tomtom will only complete the demo journey up to the corrupted point in the list. I would suggest that you reload your backup onto your SD card . ( Hopefully you did make a backup to your PC ? ). Other than that , you could try contacting tomtom and ask them which file you need to replace on your SD card in order to replace the corrupted file. You could then either download it from tomtom website or copy it from someone elses tomtom SD card.
The most likely cause for the RED CROSS is that some files are missing or corrupted on the SD card. This can also occur if someone has accidently dragged and dropped files on the SD card. ie. if a folder or file has been accidently dropped into a different folder. For instance you could drag and drop the maps folder into the voices folder. In this case the unit wouldn't load up if you had no maps although the maps would still be on the SD card but would be in the wrong place. We all know that files on media can be damaged or become corrupted so its always worth making a GOOD BACKUP of any sd card so that should this problem arise you can reinstall the backup.
If you have no luck with your SD card , you could try borrowing a card off someone you know and make a copy of it then activate that copy by using the original activation code together with the device code. .... good luck .