Question about Microsoft Xbox Console

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Older xbox - mechanically fine, but tray does not open to accept disks.

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  • ourplace622 Sep 14, 2009

    Thank you, but I think a previous poster may have come up with an alternate solution.

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There is a thin metal guide that keeps the plastic mounts and cd tray in place. This has possibly dropped out of place.

Posted on Sep 23, 2009

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Take it to a computer/ game shop and get them to check it

Posted on Sep 13, 2009

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1 Answer

My 360 will not read resurfaced games and many times i ctually have to hit it in order for it to open the disk tray. i was wondering if this could be caused by a faulty laser or dvd drive?


The disk tray often gets stuck with the older models of the Xbox 360. After opening the tray, lightly spray some WD-40 onto the areas where the tray moves along.
As for not reading games, it's important that you find whether the issue is the game or the Xbox. Try playing the game on another Xbox console. If it works, your DVD drive is most likely faulty.

Jun 01, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: all works fine ubtil you put any disk in and the x...


You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek

May 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 disk drive problems


Yes , open up your CD drive remove
the top cover ,turn the belt on the pully
CC like you did before to pull the tray out
till it stops. There should be two small tabs
on etch edge at the end of the tray lift them
and pull this should relase the tray from
the drive . now look down in the frount
of the drive there are to leaf switches on
etch side the they should be straight.
the cats may have bent one of them with
his paws . I guess the cat will stay away
from your xbox now.


hope that help a little


Rob

Sep 20, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox disk wont read it just keeps sayin open tray and my disk is not scratched


ok i had this too. what you do is take the disk out. then you turn off the xbox. wait for a couple seconds and turn the xbox on. wait until the dashboard pops up and then put the disk in. it should work fine.

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 is not accepting games it just sais "open tray".


Please call 1-800-4MY-XBOX for troubleshooting steps.ss

Jun 14, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

1 Answer

360 disk tray


What I did was took apart my Xbox and put the disc tray back on the tracks, carefully lifting it over the circle thing in the middle. When I lay my Box down horizontally, it opens and closes fine.

Jul 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360: disk drive will get stuck...may be leading to disk not spinning


If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.

If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.

If that fixes it, your problem is a faulty disk tray button.

If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.

Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.

Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.

hope that solves it


-erk

Jun 18, 2008 | Microsoft Xbox 360 Console

46 Answers

Xbox 360 open tray error


How I worked around the "Open Tray" problem, where the game discs were not being recognized:

1. Open tray
2. Unplug power cable while tray is open
3. Plug in power cable
4. Power on console - tray closes
5. Open tray
6. Insert disc
7. Try your game

Good luck! Source: Someone else mentioned this in a forum somewhere, however I don't recall who it was or which forum. I'm just trying to get the word out so people don't send in their XBOX for repair, or open the case and void the warranty if this workaround resolves the problem.

Mar 25, 2008 | Microsoft Xbox 360 Console

2 Answers

My xbox wont stay shut


push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

Nov 13, 2007 | Microsoft Xbox 360 Console

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