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FORMATTING PHONE Formatting a phone is the same as flashing a phone to remove VIRUS infections on phones.
You can use this link to flash the phone and remove any VIRUS infection on the blue tooth of the phone. The blue tooth is corrupted and will need to be restore by flashing the phone. Read and learn more about flashing and how to flash a phone on this link.
Try opening the "phone" application as if you were about to dial a number, and then choose "MENU" then "OPTIONS..." select the "Services" tab and then click "Caller ID" then click the "Get Settings..." button, there you may choose to show your number to everyone, no-one or only to people in your contacts list.