Question about Lexmark P4350 All-In-One InkJet Printer

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Scanning problem When using the scanner I am missing around 2" down one side of the page - can it be repaired

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  • Anonymous Dec 12, 2007

    blurred scan down one edge of the paper - unable to find a sloution

  • mary_marchan Jan 28, 2009

    My problem is the same when scanning or copying. Help

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My proposed solution was given to me by a Lexmark Tech. It applies to 4350 and 4850.

1. Under the Control Panel, choose Add Remove Programscanning problem - 1.gif
2. Repair Microsoft1.gif Framework 2.0
3. Load MSCONFIG
4. Choose Selective Startup -- you will need to restart the computer1.gif
5. Uncheck Loadup Start Items -- allows the complete program to load
6. Uninstall Lexmark
7. Rebooscanning problem - 2.gif src="http://i.fixya.net/uploads/images/2.gif" alt="2.gif" class="h_mi" />
8. Install Lexmark files from support.lexmark.com

Posted on Dec 18, 2007

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Posted on Jan 02, 2017

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1 Answer

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First, are you putting the pages to be scanned in upside down. If not, do so. I sometimes encounter this problem but use the free version of Adobe that comes with the scanner to turn the scanned pages right side up. Hope this helps.

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I have a big black line down the middle of my scans


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Why does my HP 1500 prints a test page every time I begin touse it???


HI
As soon as the printer prints the test page or alignment page place it on the scanner glass (Place the printed side down) before that Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
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) Lift the lid of the product.
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White line down side of page when scanning


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1 Answer

Scanner excludes front page


This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
(95%).
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.

Please let me know if this has helped and thank you. Binary Bob

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