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Mobile 5009A alcetel wont turn on - Cell Phones

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Icant receive in coming call . my fhone is a alcetel and im Vodacom


For alcatel here's a link for a step by step troubleshooting : http://devicesmanual.safaricom.co.ke/web/alcatel-one-touch-2010/troubleshooting/calls-and-voicemail/i-can-t-receive-any-calls/

u might have to change your settings under your profiles... go to the profile and then edit under whichever profile is the one u are currently using and then go down to phone and scroll all the way down where it says do not disturb and be sure it says no. if it says yes then it will go straight to voicemail

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No idea what 1 mobile app is but it sounds like it is not compatible. Have you asked the tech support for the 1 mobile app?

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Do you have it in a case or cover? they can block the outlet.

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switch off your mobile and keep away your sim, insert another working sim in the mobile and turn-on your mobile... if this sim is working, then turn off your mobile and re-insert your old sim. now it will work.
in case mobile is not working with new sim, you have to replace the "signal chip" of your mobile.
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1 Answer

Phon automatically off


Hi Friend,
Please try to follow the below mentioned steps

Step 1: Turn OFF your mobile phone

Step 2: After turn OFF, Hold the Turn ON/OFF button for 20 secs

Step 3: At the same time remove the battery and remove the sim card

Step 4: Without taking the hand from the button, put the sim card and the battery to the mobile.

Step 5: Now try to turn ON the Mobile,you wont have any problem

The above steps are done because once we did a hard reset, there wont any problem to hard settings in the mobile

If you have any clarification please feel free to reply

Regards,
Ayyasam

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1 Answer

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NO THEY PROBALY WONT FiX iT.....THE PHONE HAS WATER DAMAqE

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it seem like you mobile phone is infected and you must format or flash you mobile O/S which will make you mobile phone new

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