Question about Microsoft Xbox 360 Console

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Im trying to download the newest xbox live update after I got my new 8mb connection and the new modem. I do a connection test, and its all fine until it hits the xbox live part, and the message about the update pops up. I choose to download it. And after a few minutes, it says "Cant download, try the connection test or contact support etc" I HAVE turned off the modems firewall (Modem is ZYXEL P2602HWT), and firewall on both computers in the house. Restarted router several times. NOTHING IS WORKING, AND YET I CAN DOWNLOAD JUST FINE ON MY PS3!

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  • 28 Answers

Hmm maybe there is something wrong with your xbox maybe you can unpatch all patches than patch it again and maybe it will work find a tut on how to download it with your pc hope it helped.

Posted on Sep 13, 2009

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1 Answer

I'm losing my connection...


It sounds like you've refused an Xbox Live Update at some point.
You can go into your system options and see if there's an update available.
To check for an update on the Xbox 360 you basically force a new Xbox Live connection:
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  2. Go to Settings
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If that doesn't work try this link http://www.gamefaqs.com/boards/927749-xbox-360/67807343

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This is a common problem, just keep trying to update, no need to test the connection. Sometimes it takes a few tries, sometimes it takes a few hundred tries, but eventually it will connect and download the update.

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If your Xbox 360 console is connected to the Internet through a router or gateway (as opposed to through a direct modem connection), try connecting the console directly to the modem. Here's how:

  1. Plug one end of a network cable into the back of your Xbox 360 console and the other end into your modem.
  2. On the console, sign in to Xbox LIVE and start the game.
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If you can download game updates when the Xbox 360 console is connected directly to the modem, there might be a problem with your router or gateway configuration.

Cheers!!

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same happens with me and then it said users may be experiencing difficulties with the following services: users may not be able to render the maps within the stimulus package. im as confused as you are

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In all honesty I think that if you are not having problems with your internet connection up until that point it is most likely due to the lack of hard drive. You can pick one up at any gaming or major consumer electronic store. I highly recommend this purchase as a long term investment on the system.

Prior to any other purchases you can run a quick diagnostic on your system to ensure that it is nothing else.

On your dashboard go to the System
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Click Test Xbox Live Connection.

This will check out your set up to see if your configurations on your network are optimal to access Live
This is what it should look like:
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  2. After the tests, click oh more info to see which tests failed. Hopefully it will return no failures, but if it does you can click on more info which will give you some ways to fix it. Click edit settings to change your IP, DNS settings,
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Netopia's Modem my also act as a Router protecting your system from internet traffic! You need to check your model to insure what you have. If it is a Router you will have to Contact Netopia in regards to configuring Pin Hole on the Router to open the gaming ports on the Router.

Coach "J"

Have a great 2008!

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