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Zoom has come off it's tracks

I dropped the camera on it's face when turned on and I think i've knocked the zoom off it's tracks - is this fixable

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Hi

Most lenses cannot be fixed and must be replaced. Not sure what camera you have but maybe we can help. If you go to our site and enter your model number in the search box you will see if we have your lens or not.

If we can't get your lens, look for a defective unit online and make one good camera from the two.

Thomas D.
Owner, Darntoothysam com
Affordable digital camera repair

Posted on Sep 13, 2009

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Many webcams have a feature that allows them to track a face. the reason they have this feature is so when a person is on a call and they want to move around some, the don't have to worry about moving the web cam. this feature will follow their face so they stay centered in the picture. I have used it in the past but found that it does not work all that well so I end up turning it off. Its very possible that if you have not moved that much or like you said picked up the laptop, you might not have realized it was even on. My software had it off by default but yours might have turned it on by default.
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Lens won't come out after dropping camera.


Only lightly toasted. The drop likely damaged the lens tube (housing) or jarred the zoom mechanism off of its track. There is no safe DIY fix for either condition, but the camera can be repaired by the manufacturer or at a local camera shop. Make sure to get an estimate first -- you may need to decide if the camera is worth the cost of the repair.

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How far apart are you? I mean it all goes back together in reverse order. If the lens is disassembled, you need to get the outer lens tube back on its tracks in the inner tube. That takes a little working, but it should be doable. You should be able to turn the small gear that is on the lens assembly and be able to extend the zoom lens, itll be tough, but if you cant, then the camera will probably not be able to do it either, look for something off track.

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I believe you have face tracking enabled. Go into PC Cam Center and go to the Live video section. In here there is a source button, click on it. On the video tab you should see an option for Face Tracking, turn it off and this zooming will stop.

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