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My volume has stopped working its sayn no device

My volume has stopped working its sayn no divice installed and the volume wont work on the keypad (stuck on 0 volume)what can i do to correct this fustrating problem please can u help

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  • shanedicks10 Sep 14, 2009

    thankyou to begin with 4 replyn Ive had a few minor issues 2 begin with PCTS.AUXS.EXE error when i turn my computer on ive no idea what that is im running pc tools as protection 4 da computer n pc maestro 4 computer problems but that hasnt fixed that problemm can u help?with the volume my computer crashed last week the volume button no longer would work on keypad but still beeps. now when i bring up the master volume box it says there are no active mixer divices available. i have only a small amount of knoledge of computers so please could u explain in lahmans terms if possible would be very thankful

  • Alfredo Kraus
    Alfredo Kraus May 11, 2010

    Please send me info about Your computer. I'll try to find a solution.



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Try unistalling the device from device manager, then reinstalling the drivers from hp. if your sound card is not built into the motherboard, then try to remove it and then put it back in firmly (with the computer turn off of course). if this does not help, a new sound card can be had for cheap from

Posted on Sep 13, 2009

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If You CAN hear any sound from Your sound card, it means the card is good. From device manage try to reinstall driver from ORIGINAL disc that comes shipped with Your PC. During installation probably the system asks You about Windows disc. Insert it then. The default mixer device is on this disc. If it not helps or You DON'T HERA any sound from Your sound card, it must be replaced in a service center, if You have a warranty, if the card is onboard card. If not - buy any card and insert it onto free white PCI slot firmly and install its drivers. But before it is good to press "del" during boot and disable internal sound card. Normally it can be found in the "chipset settings" of Your BIOS. Sincerely.

Posted on Sep 15, 2009


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