Question about Brother CS-6000
I had an E6 message on my Brother ES2020- working fine for 2 years but sewing some stretchy fabric the thread got tangled.
I tried to manually turn the wheel as the needle was down, but the needles broke off - not a problem - replaced.
But the thread was caught underneath and I couldn't get it out, despite snipping the loose bits as I bulled the bobbin case out a piece has broken. It's really tiny, cant quite see how it happened
My manual says that's the "spring" it keeps the bobbin from spinning too far around, it is an L shape like a right angle and you'd see it if you lined up the bobbin when replacing.
It's snapped off, but I can't seem to find a part number to order a replacement. Am absolutely positive I can't use it in it's current state.
Anyone have any ideas or should I just take it to a service repair? I'm in Nottingham UK.
thanks folks, midway through making a new project and now left with fabric and thread all over the table with an un-useable machine... :(
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Loud and punching through fabric
I have had the same thing happen to me even when I was on the phone with a brother tech, I went step by step with her, she told me to turn the machine off and then on, so it would clear it.
This was happening some when i was having problems just trying to wind a new bobbin.
ps. If other brother owners are not aware bother has a dvd for several machines that is put together very well in how to use your machines.
and its free for the asking and they pay s & h.
Posted on Jun 09, 2008
I don't know if this is any help, but I would suggest taking it in to a repair store. So here is a way to find places that repair brothers machines. The place near me has done a great job both times I've gone in. Also they usually don't charge for labor, just parts. If they charge for labor it probably won't be much.
Posted on Jan 06, 2009
I am in the middle of fixing this same error. I phoned Brother service in Manchester and they are spot on. Give them a try, they talk you through the problem and suggest things to do to narrow down the cause. Make sure you have the model and serial number as this saves time. In extreem cases you can send your machine to them by parcel post and they will look at it free of charge and then give you an estimate for any repairs needed. If you decide not to go ahead, you can elect to have the machine returned to you for the cost of the postage.
In my case I bought the machine second hand off of E-bay and was getting the dreaded tangle/needle message. I phoned the service department and I was told to thread the machine up and switch on. Then they give you several things to try. Essentially you need to get someone to press the start button while you immediately turn the handwheel forward gently and smoothly.
If this stops the message coming up then you must suspect the motor or its fuse. In my case, it would seem the machine had been dropped as there was a hairline crack in the circuit board which stopped the power getting to the motor.
Posted on Jul 30, 2009
Tips for a great answer:
Jun 05, 2012 | Brother Sewing Machines
Sep 01, 2011 | Brother CS6000i Computerized Sewing...
Aug 29, 2011 | Brother CS6000i Computerized Sewing...
Apr 11, 2011 | Brother CS-6000
Jan 18, 2011 | Brother CE4000 Computerized Sewing Machine
Jan 17, 2011 | Brother CS6000i Computerized Sewing...
Jan 09, 2011 | Brother CS-6000
Apr 18, 2008 | Brother CS6000i Computerized Sewing...
May 19, 2007 | Brother CS-100-T Computerized Sewing...
Jun 12, 2014 | Brother CS-6000
Jun 11, 2017 | Brother CS-6000
149 people viewed this question
Usually answered in minutes!