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Brother ES2020 Help Identifying broken Part

I had an E6 message on my Brother ES2020- working fine for 2 years but sewing some stretchy fabric the thread got tangled.

I tried to manually turn the wheel as the needle was down, but the needles broke off - not a problem - replaced.

But the thread was caught underneath and I couldn't get it out, despite snipping the loose bits as I bulled the bobbin case out a piece has broken. It's really tiny, cant quite see how it happened

My manual says that's the "spring" it keeps the bobbin from spinning too far around, it is an L shape like a right angle and you'd see it if you lined up the bobbin when replacing.

It's snapped off, but I can't seem to find a part number to order a replacement. Am absolutely positive I can't use it in it's current state.
Anyone have any ideas or should I just take it to a service repair? I'm in Nottingham UK.
thanks folks, midway through making a new project and now left with fabric and thread all over the table with an un-useable machine... :(

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
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Posted on Jan 02, 2017

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fury2525
  • 1 Answer

SOURCE: Loud and punching through fabric

I have had the same thing happen to me even when I was on the phone with a brother tech, I went step by step with her, she told me to turn the machine off and then on, so it would clear it.

This was happening some when i was having problems just trying to wind a new bobbin.

ps. If other brother owners are not aware bother has a dvd for several machines that is put together very well in how to use your machines.
and its free for the asking and they pay s & h.

Lish

Posted on Jun 09, 2008

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dizzythevamp
  • 9 Answers

SOURCE: Needle thread getting caught in bobbin are on Brother Cs-100

I don't know if this is any help, but I would suggest taking it in to a repair store. So here is a way to find places that repair brothers machines. The place near me has done a great job both times I've gone in. Also they usually don't charge for labor, just parts. If they charge for labor it probably won't be much.

http://www.brother-usa.com/service/

Posted on Jan 06, 2009

  • 2 Answers

SOURCE: machine is telling me E6 error but there is no thread tangled

I am in the middle of fixing this same error. I phoned Brother service in Manchester and they are spot on. Give them a try, they talk you through the problem and suggest things to do to narrow down the cause. Make sure you have the model and serial number as this saves time. In extreem cases you can send your machine to them by parcel post and they will look at it free of charge and then give you an estimate for any repairs needed. If you decide not to go ahead, you can elect to have the machine returned to you for the cost of the postage.
In my case I bought the machine second hand off of E-bay and was getting the dreaded tangle/needle message. I phoned the service department and I was told to thread the machine up and switch on. Then they give you several things to try. Essentially you need to get someone to press the start button while you immediately turn the handwheel forward gently and smoothly.
If this stops the message coming up then you must suspect the motor or its fuse. In my case, it would seem the machine had been dropped as there was a hairline crack in the circuit board which stopped the power getting to the motor.






Posted on Jul 30, 2009

  • 1 Answer

SOURCE: Sewing machine bobbin thread issues

i dont found the bobine

Posted on Nov 22, 2009

SOURCE: My bottom thread is a real mess when I sew. The

I would suggest to replace the bobbin case,
make sure the needle is not in backwards
make sure the needle is not bent

Posted on Jul 29, 2010

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Showing E6


You receive the error message E6 when the motor locked up because thread is tangled or the machine is seizing up.

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Do you mean the stitching on the top of the work was loose? If so, you should check the bobbin tension. Make sure you have the thread pulled under the tension plate or spring on the bobbin case. Tension should be just enough that you can suspend the bobbin in the case by the thread (think yo-yo). Upper tension should be tighter than lower. Make sure you put the presser foot down.

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Download a free manual from www.brother-usa.com and under support and put in your model number. E6, means that the thread is tangled, totally unthread it, now with the presser foot up, rethread, pull the top thread, now lower the presser foot and pull the thread, it should barely move. This will seat the thread in the tension discs. Read your manual before using, it will save you lots of grief. People love to skip this step, and wonder why the machine is not working right. This is one time you should take the time, it is worth it.

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http://welcome.solutions.brother.com/BSC/public/files/dlf/doch000470/bc21es20cs60ce50ex66xr6677ug10en.pdf

Above is a link to the PDF file for you sewing machine.

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Loud and punching through fabric


I have had the same thing happen to me even when I was on the phone with a brother tech, I went step by step with her, she told me to turn the machine off and then on, so it would clear it.

This was happening some when i was having problems just trying to wind a new bobbin.

ps. If other brother owners are not aware bother has a dvd for several machines that is put together very well in how to use your machines.
and its free for the asking and they pay s & h.

Lish

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1. if you are using thick fabric your tension should be lower. normal tension is 5.

2. your machine is out of alignment. take it in to a service center, they can fix it in 5 minutes. to find a service center near you go to http://www.brother-usa.com/service/

3. your needle is old or bent and should be replaced.

4. Your needle is too thick, standard is 80. The thicker the fabric, the thicker the needle.

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