I have a 3 in 1 Lexmark X1190. When scanning two thick black lines appear about 4 inches apart, appear on the preview as well. The glass does not have any marks on it. Appreciate your help. Thanks Jayne

Try to wipe the scanner glass clean with a soft lint free cloth.
If the "thick black line" also appears when making a copy, then there's something wrong with the scanner hardware. If this is the case, I highly recommend you to contact Lexmark Technical Support for additional assistance.

Try to wipe the scanner bed/glass with a soft cloth. If problem continues and the thick black line also appears when making a copy, it could be hardware problem. Then you will need to contact Lexmark technical support for additional assistance.

Hello,

The cable of the ccd of the scanner is damaged, is a common problem.

Thanks.

It might be caused by debris or marks on the scanner glass. Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris on the glass. If the "black lines" still appear, reseat the cartridges in the printer. If the problem continues, contact Lexmark technical support. Thank you for choosing Lexmark.

You either have a dirty scanner glass or a burned out segment of your scanner assy.

SORRY, I COULD DO ALL, SAID TOO BIG, Using a computer 1. Make sure your All-In-One is connected to a computer.
2. Load your document face down on the scanner glass. For help, see Loading your document on the scanner glass.
Open the Lexmark Imaging Studio. For help, see Using the Lexmark Imaging Studio
4. Click the Scan button.
The All-In-One Center appears with the Scanning & Copying tab expanded.

5. Click Preview Now in the upper right corner of the All-In-One Center.
An image of the scanned item appears in the preview section.
6. Click and drag the dotted line box to select a specific area of the preview image to scan.
7. Click Display Advanced Scan Settings to review and change the scan settings. Click OK.
here is the web site where the info was. If you want to see better images just click on link below. good luck :0)
MORE LOOK AT WEB SAYS TOO LONG
http://www.lexmark.com/publications/
pdfs/2007/6200/winug/en/frameset.html

How to Scan on Imac using the Lexmark 2600:

1. From the Imac Desktop select the Magnifying glass in the upper right corner of the screen.

2. Search for Preview

3. Open Preview App

4. Put item to scan on Lexmark Glass Face down and close the lid.

5. Select File (In Preview from Top tabs on desktop), then Choose 'Import
Image'

6. Lexmark 2600 Series Window opens

7. Change Scan to Folder, Name and Format to your choices

8. Use cursor to highlight area of image to scan in the 2600 Series Window.

9. Hit Scan from the 2600 Series WIndow.

10. Save the file using the File tab in Preview, and choosing Save

There is a tiny spec on the scanner glass. Cleaning it will make the line go away.

Load the text document face down on the scanner glass.
Open the Lexmark Imaging Studio.
Click the Scan & Edit Text (OCR) button (shown below).
The All-In-One Center appears with the Scanning & Copying tab expanded.Click Preview Now in the upper right corner of the All-In-One Center. An image of the scanned document appears in the preview section.
Click and drag the box with the dotted lines to select a specific area of the preview image to scan.From the Select your text editor: drop-down menu, select a word-processing or text-editing program.Click Send Now.

Take glass cleaner and clean the small strip of glass to the far right. If there is a speck on that strip of glass it will cause a line when it scans.