Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

3 Answers

Offline wireless printer

I have a Brother MFC490 CW wireless printer, its offline, how can I turn it online. I recently changed my router, ever since the printer is offline.

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 62 Answers

Please make sure that printer is turn on, before doing ensure you do power cycle of printer.

Add printer on Standard TCP/IP port.

Posted on Sep 13, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem for a while with Brother 4070 cdw laser printer.

I had one pc and more than one laptop that are connected to a home network thru router.
I added the printer to the network and everything was working fine for more than a year.
Suddenly, the printer showed as offline from the PC.

I tried most of the solutions out there in the forums but the most succesful one was:
Download new utilities from brother printer website.
One utility in particular named as Netool resolved the issue and created a new port that is supported by the printer (Binary port)
Now my printer is working and everyone is happy Offline wireless printer - 16x16_smiley-happy.gif

Posted on Jun 09, 2012

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 256 Answers

Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix offline wireless printer error :

http://printers.iyogi.com/help-support/wireless-printer-offline.html

Hope this information helps you.

Posted on Jul 25, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother MFC-J615W says offline


Go into control panel, open up printers and devices, select printers, find your printer and double click. When the printer comes up you will be able to choose that printer to be online.

Feb 07, 2015 | Brother Office Equipment & Supplies

1 Answer

My brother mfc 665-cw is saying offline no matter what I do to try to print wirelessly


Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Apr 25, 2011 | Brother MFC-665CW All-In-One InkJet...

1 Answer

My mcf490-cw brother printer has been printing wirelessly for years. Now, out of nowhere, it indicates it is off line and neither of my wireless computers can find it on the network. On the computer, it...


connect it to wireless network again

possible reason could be it goes offline because it looses connection to your network/router
reconnecting it again same way during the first time can resolve the issue

also check the printer if it has sleep mode/power saving mode options then turn it off

you can refer to call brother support or checking their website.it could be really helpful for you

I hope I help you even a bit

Mar 27, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

My printer (MFC-490-CW)print status is offline change online


If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than

Go to control panel than Printers and Faxes

There You need to right click on printer and than Use printer online

IT will Put you printer back online.

Nov 10, 2009 | Brother MFC 490cw Color Inkjet...

2 Answers

I have the MFC-490CW, I am trying to install it to be wireless. But I can't figure out some of the items. How do I find the WEP key?


My brother MFC490-CW is connected wirelessly to the router. It printed OK wirelessly yesterday when I set it up but today it will not print. The printer has a strong wireless connection to the router. My PC also has a strong connection to the router. But the printer seems to have lost the connection to my PC. How to I re-establish the wireless connection from the printer to my PC?

Nov 03, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother HL-4040CN successfully installed but shows offline


I assume it's turned on and connected to the router.
Sometimes with DHCP, the IP address on the printer will change. I end up going into the router table to see what IP addresses are assigned where. Invariably I'll find my network printer has changed. Find the printer and write it down.

In Windows, Go into Printers> choose the Brother and right click to check Properties. Look for Ports and change the IP address as needed. It will come back online.

Sep 16, 2009 | Brother HL-4040CN Laser Printer

1 Answer

My printer has recently gone offline. I have


Try and shut down the printer and turning it back on. Hold down the power key for 5 seconds or so. Then turn it back on to see if you have your connection showing on your task bar on the bottom of the screen. there should be a green halo around the printer. You may need to reboot your router too.

Jul 13, 2009 | Brother MFC 490cw Color Inkjet...

2 Answers

How to switch from "offline" status to "online" status


Hi,

I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:

Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.

In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.

Oct 12, 2007 | Brother MFC-8860DN Printer

Not finding what you are looking for?
Brother MFC 490cw Color Inkjet Multi-Function Printer Logo

4,365 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...