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I got a new computer (Gateway) and I installed the software for my canon scanner and whenever I try to open it I get a box that says ''insufficient memory.'' How can I fix this?

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Since you're getting this error, I believe that the software is not completely installed. To fix it:

* Uninstall the scanner software.
* Check the target location (if you're going to install it in drive C: or D: or any drive letters). Make sure that the location has enough memory space to accommodate the file size of the scanner software.
* Delete some unnecessary files.
* Re-install the scanner software.

This should fix the problem. Have a great day!

Posted on Sep 13, 2009

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Hi, i have a canoscan lide 25, it's installed, but when push the scan button, nothing happens. but when i open control panel and click test scanner, it works and makes sounds and says test is complete.


What is your OS? Do you have the full featured software installed and set up (TWAIN driver plus the Toolbox including ScanGear CS )? Do you mean the software scan button or the hardware (on the scanner) button?

If you are trying to launch a scan from the scanner, then scan button will only work if the computer has the full software and is running the monitoring program. You also need the default destinations in the software. These are the standard resolution for the scan and the folder to save the resulting file among other things. The full software is available for supported OS versions here: http://usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide25?selectedName=DriversAndSoftware#DriversAndSoftware . Test scanning from the computer software as well.

If the problem is at the software on your computer, try a new data cable. If you are using a USB hub, try a direct connection. Scanners require bi-directional communication with the computer and will fail if there is any damage to the USB port, driver or cable. If you can, try a different USB port. If problems persist, disconnect the data cable between the computer and the scanner. Uninstall the Canon software and the driver. Then reinstall and try scanning again. (For Windows OS versions, check the Device Manager to make sure that your USB driver is working. Click Start > Control Panel > Hardware (title varies with version) > Device Manager. If you see a triangle with a red X or yellow exclamation point, try updating the driver.)

I hope this helps.

Cindy Wells

Aug 15, 2011 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while...


Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

Cindy Wells

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I have a canon n122ou n65ou n656u flatbed scanner and i have a new laptop gateway windows 7 and it said could not detect device, it did not download what is wrong?


Looks as if that scanner is not compatible with windows 7. Best thing to do to verify it, go to this site:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=6858

Even though your running windows 7, choose vista as your OS.

Then download the software and see if it will install. If it installs then your good to go. I've had other hardware that wouldn't work with windows 7 but yet i go to install the vista drivers and i've gotten stuff to work. Give it a try so you know for sure.

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  • Hi there,
    • Unplug the Scanner cable from the computer.
    • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
    • restart the computer
    • try to download drivers from the website
    • after installing drivers and software it will ask you to connect the Scanner.
    • then you can connect the Scanner and and try to Scan.
    Hope this help. Please Rate My Response! Thanks! 
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You need to do it only once! Capture perfect remembers the previous setting. If you install Capture perfect in another system it will be only in the defalut mode. You cannot transfer the settings
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My Canon MP510 scanner won't scan - the printer works fine, but I can't get it to scan. It used to work just fine.


Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

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Have you installed OmniPage? What OS are you using? Which scanner did you have previously? Are you able to OCR a document through OmniPage?

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Problem with Canon DR9080C scanner and Capture Perfect 3.0 softwere


Do you have enough disk space? Check if your C; drive has enough space. Normally C: is used as 'scratch area'. Try scanning intoa different location.

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Copy Button


have you checked the settings for virtual memory? Increase the maximum limit (may require reboot) and retry the scanner. Let me know.

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