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Ativa DQ120D shredder

Unit continues to run. How do I get it back to working normal.

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  • boborina May 30, 2008

    how do you clear the sensor. no way to get a toothbrush in there to clean it. I even tried a q tip, no way man

  • edcrain Aug 16, 2008

    Ativa XF50D Unit runs constantly. This happened in the first couple of months of service. Opened unit to discover the each bay (shredder, pencil sharpener, letter opener) has its own infra-red sensor duo. Cleaned unit (these really pack away the scraps) including sensors. No help. Shined flashlight on each sensor (unit opened and safely poised). Lighting pencil sharpener sensor stopped operation. Realigned sensors here and got some results. Not perfect though. BRILLIANT concept. Iffy execution.

  • comunitycent Aug 28, 2008

    Hello, My DQ120D would keep running then, it stopped working. I looked under, and the blades are full of paper, compressed paper. I could get some out but I can't move the blades and can't seem to remove them. HELP HELP ME PLEASE mjpagosa

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I had the same problem with my Shredded. In the centre of the paper feed slot is a little sensor that detects when you put paper in, it breaks some sort of light beam that is connected to the motor circuit.

Over time paper dust gathers on this sensor, covering it completely and fooling the machine to think that there is ALWAYS a piece of paper being fed into the shredder, the result being that the motor just runs continuously.

Clear the dust from this sensor and you'll fix this particular problem - a toothbrush worked great for me - don't use it to clean your teeth afterwards :-)

FIXYA!!!

Posted on Jan 16, 2008

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I have an Ativa AT-MC1010S shredder that started running constantly. At first I just used rubbing alcohol and a Qtip to clean the optical sensors in the paper feed. But then that didn't stop it, so I took one of those cans of compressed air and sprayed around the sensors in the paper feed and that took care of the problem. Probably a build up paper dust after 2 years that needed to be blown out.

Posted on Nov 07, 2010

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